Hitea — Restaurant in Chesterfield

Title: An Exquisite Journey of Flavors: HiTea Review

Rating: ★★★★★

HiTea, the epitome of elegance and refinement, has captured my heart and taste buds with its extraordinary selection of teas and delectable treats. From the moment I stepped into this haven of tranquility, I was transported into a world of sensory delights. With its exceptional service, enchanting ambiance, and impeccable quality, HiTea truly offers an unrivaled tea experience.

Upon entering the establishment, I was greeted by the warm and inviting atmosphere. The soft lighting, plush seating, and delicate décor created an ambiance that exuded sophistication and relaxation. The attention to detail in the interior design enhanced the overall experience, making it a perfect place to unwind and indulge in the art of tea appreciation.

The tea menu at HiTea is a masterpiece in itself. Boasting an extensive range of teas sourced from around the world, each selection is carefully curated to cater to every palate. Whether you prefer traditional black teas, aromatic green teas, or exotic herbal infusions, HiTea has a vast array of options to please even the most discerning tea connoisseur.

The knowledgeable staff at HiTea are true tea aficionados, and their passion shines through in their exceptional service. They are well-versed in the art of tea brewing, providing detailed explanations of each tea's origins, brewing techniques, and flavor profiles. Their expertise and genuine enthusiasm added a personal touch to the experience, making every visit an educational and delightful journey.

Accompanying the tea, HiTea offers a delectable assortment of pastries, sandwiches, and scones. These treats are prepared with utmost precision, using the finest ingredients to ensure a harmonious blend of flavors. The delicate pastries, bursting with vibrant colors and exquisite textures, were a feast for both the eyes and the taste buds. From the flaky croissants to the rich chocolate éclairs, each bite was a testament to the culinary mastery of HiTea's chefs.

What truly sets HiTea apart is the attention to detail and the dedication to providing an unforgettable experience. The tea is served in elegant porcelain teapots, accompanied by beautiful porcelain cups and saucers, enhancing the overall visual appeal. The staff also pays close attention to timing, ensuring that each tea is brewed to perfection, resulting in a flavorful and aromatic infusion.

In conclusion, HiTea is a haven for tea enthusiasts and those seeking a refined and enchanting experience. Its impeccable selection of teas, delightful treats, exceptional service, and enchanting ambiance combine to create a truly unforgettable journey of flavors. HiTea has exceeded my expectations in every way, and I cannot recommend it highly enough for anyone seeking a moment of tranquility...

Ordered Beef Gyudon, normally I know better and tell them no egg. This was the worst possible outcome from not saying that. The dish has a fried egg traditionally. I normally am easily able to remove it without issue.

These guys gave scrambled eggs gyudon. WHAT IS THIS!?!?!?!? I started to pick out the eggs as I realized it was scrambled.

I can't pick it out, the beef is cooked into the scrambled eggs. I CANNOT OVERSTATE HOW INCORRECT THIS IS.

I'll be bringing the dish back to the resturant and demanding it be remade correctly or refund me, I have closed the lunch box and here at 1:43pm have no lunch still.

I have never returned food to a resturant before.

Changed From 1 star to 5 stars Edit: They have other website photos that shows they scramble it, they thought this was the norm. I explained the poached egg is the traditional japanese side/addon.

They replaced it with Gyudon (No egg) and I am glad I stuck through the fight. Normally I'd just throw it away and accept a loss. But now that its made correctly it is very good. The beef is very savory a tiny bit thicker than the norm for gyudon which is good for me. The onions are small and sautee'd well the tiny bit of marinade that comes off of the beef should flavor the rice, which it does.

5/5 for the price

They were happy to replace it for me, even though I came in and told them how to make it correctly. I asked them not to take my word but to do regular online research. Because...

I’ve been here multiple times and had a good experience the first time I went here. The inside is decorated really nicely but the service ruined our entire experience. Before sitting down we went to the counter to order and we’re told we could sit and order online with a QR code. There were teenage girls working behind the counter who were laughing and messily making boba for another customer who had ordered. We ordered at the counter and the girl taking our order didn’t seem to know how to work the register and had to have her manager come help her. The waitresses that brought our food out were laughing and leaned over our table to place the food down. Our food was good up until we found a piece of long black hair tangled into the rice which we proceeded to ask for a refund for. After that we found a shorter piece of black hair in the other meal. We were very polite and didn’t ask for a refund for the second meal but just let the staff know there was hair in the food and the manager was extremely rude telling us we were lying. I do not have black hair so there is no way it was my hair and the waitress and cooks both had black hair. Would not recommend anyone to go here, my appetite was ruined after eating only a few bites of my meal. Overall the staff was immature and the customer service...