DÉCOR Jewelry — Local services in Chesterfield

I was in the market for an engagement ring. I've wanted to get my long time girlfriend an upgraded ring but money has always been tight. I chose Decor Interiors at 13476 Olive Boulevard in Chesterfield, MO because a co- worker recommended them. When I went in, I was showed three diamonds in the price range we discussed. One out of the three was a clear diamond. The other two were cloudy and discolored. I chose the best of the three and was happy with the setting and ring I chose. I put down a deposit on the ring that day and left. When I came back two days later to pick up the ring and finish the finance paperwork, I noticed a huge crack in the center of the diamond. I could see it clearly without a eye loop. I then watched the sales lady take the ring around to every other worker who was there at the time, and have them check it out. Ten minutes later she comes back to me and says that they would change it out for another diamond. She grabs an earring stud and shows it to me, that diamond also had a crack that I could plainly see. Feeling frustrated and taken advantage of, I chose to take my business elsewhere & requested my money back. I would never go to this business for anything. The experience that I had here still leaves an uneasy feeling in the pit of my stomach. DO NOT SPEND...

How would I describe my experience with DECOR? TRUSTED FAMILY FRIEND! I sum it up with those three words. Here’s why. I met Joe and Connie almost 20 years ago and had such an amazing experience. They treated me with respect and made sure I spent my hard earned cash wisely. To this day my wife has the piece we bought and it is something that held its beauty and value. My adult son was looking for an engagement ring within his budget. I knew there was only one place to go. I haven’t talked to Joe or Connie in two decades, but they treated us like a family or friend. They saw us the same day, listened to my son’s desires for the type of ring he wanted and then they expertly matched his ideas to the perfect ring. A ring that I’m sure they helped fit into his budget. That is 100% why after twenty years we went back to DECOR. When you leave, you know you have an item that is of not only sentimental value but is valuable quality! Customer service far exceeds the norm. Joe and Connie provide a comfortable low pressure environment which helps in making a big purchase a great experience. I am grateful that there are still businesses that are worth patronizing. I would 110% recommend...

My sweet husband wanted to buy me a new ring for our 25th anniversary. I had no idea what I wanted. We were referred by some long-time customers and friends to Connie and Joe at Decor. We were so glad to meet them as well as their new employee, Tim! They were so patient in helping me figure out what I wanted. They know what they are doing. Not pushy at all, just good at options and figuring out what you like. We went to one other large jewelry store in the area and though they were nice, they were not patient and lost that exciting experience feeling. Decor made me feel so comfortable. They know how to make your experience special. They had a wonderful variety of settings and stones. It was an awesome experience. I love the custom setting! Their jeweler did an outstanding job! I really love it. It turned out beautiful! We would recommend them to everyone. Thank you so much Joe, Connie, Tim and your Jeweler for making us feel like family, and making my husband's gift so...