Dunkin' — Restaurant in Cicero

So, this WAS my go-to spot in town a few years ago. The service has ALWAYS been fantastic. I haven't been there in a long time and as I was passing by, I decided to go in for a coffee today. As the woman was taking my order, I noticed the cockroaches crawling on the donuts behind her.

I didn't say anything to the server as it is not their fault, but, I took my coffee and left. I decided to just toss the coffee because I was pretty grossed out and I won't say anything that might embarrass the staff. I know and understand that sometimes these places have problems behind the scenes that are the fault of bad owners, and I think that's the case in this situation. I hope they take the steps to properly fix the problem. However, it's not likely that I would return...

I pass three Dunkin stores every morning on my way to work to get my morning coffee at 5735 W. Roosevelt Road in Cicero. I order an iced latte on the mobile app and my order is always waiting for me and it's always perfectly crafted! Rosa and her team are fabulous! Fast, courteous, accurate and delicious every time! Thank you...

THE best Dunkin I have gone to in the entire U.S. always friendly employees, never rude, will do anything to help. My whole family’s favorite Dunkin! And there a lot other in our area and nothing beats the costumer service, the quality and the taste...