KFC — Restaurant in Citrus Park

I’ve been here twice now - once for Taco Bell and once for KFC. Both times there was an extremely nasty floor mat in front of the drink machine. It was so nasty the 2nd time that debris from it stuck to my shoes and I tracked it on the tile of my home. First visit was TB - it took nearly 15 minutes to get an order for 2 people. Drive through took complete precedence. If you were in the, you waited. 2nd visit was KFC. Order was delivered much more quickly, but I ordered crispy and received original recipe. Young lady at front counter stated that she didn’t know the difference. As is too often the case, on both visits, if visible employees weren’t directly assisting a customer, you could see them on their phones. This is obviously not a high paying job, but everyone there knew and agreed to the wages when they signed on. I will drive further not to have to deal with the nastiness and poor service at this...

If I could put less than one star I would. When going through the drive through, the lady working it said to order whenever I was ready, but then when I said my order for my mom I heard nothing in response. Not asking what sides were wanted. So I said a side of mashed potatoes and gravy since the meal came with one besides coleslaw and then she said the total which was more than expected based on the price on the board. So when I got to the window and asked, she thought I meant an extra mashed potato and gravy on the side. I corrected her. She tapped some things on her computer annoyed and the total was corrected. Once home and my mom opened her food, it wasn't the extra crispy chicken ordered and they forgot the mashed potatoes and gravy. She could have been having a bad day, but take it out in another way not with your...

It’s a shame when you’re looking for food and your choices are Macdonald’s and the combination Taco Bell/KFC. I bring this up because after trying to order on an unlit sign, unlit menu, and unlit location makes it difficult for someone looking for dinner. When I could finally read the menu and placed my order I was told “uh yeah, we don’t serve that here..” it’s the newest addition to their menu - the chicken taco sandwich! Continuing to the drive through window, not only were we not greeted, she acted like she had something better to do, like talk with her coworker and laugh about her brothers episode. Regardless to say THIS was a horrible experience and THIS needs to be addressed. I couldn’t imagine how much business is being lost for service, and unlit...