Mi Bandera — Restaurant in Citrus Park

6/22/18 FRIDAY about 6:30 pm - 3 of us ordered and shortly saw a "BIG FAT RAT" came out from the kitchen area & it was behind the left counter, we were seating under the big wall TV very close to the counter with view behind the counter. A man came right behind the rat & kicked it and stepped on it...WE FREAKED OUT & said outloud there is a rat behind the counter as we walked out to the parking lot, but the loud music didn't allow others patrons to hear it. After a few min. in the parking lot 2 of my other friends started calling other friends who visit the restaurant regularly. I walked back towards the restaurant front door as I wanted to speak to the manager...well a young girl employee blocked the entrance and did not let me back inside, I asked for the manager but she didn't allow me and said they had called the owner about it & the animal came through a whole from another adjacent business ! ! ! I told her I didn't believe it & that we were going to report it to the County as this is a health violation and a HEALTH ISSUE. WE ARE NEVER TO RETURN as to many of our friends were also alerted...HORRIBLE EXPERIENCE the staff didn't even...

Went in to place a catering order a man came from the back to assist we the catering order. When I asked for the total price, the man was being very vague while stating $41 or $42 or something.. I asked again for the final total and a print out because this is a catering order for a future date. The man became EXTREMELY unprofessional stated I was arguing about pennies and to take my order somewhere else. I work for a HUGE CORPORATION and often support the businesses in the area for our catering needs.Because of the lack of business sence and the extreme level of un professionalism we will not longer support this restaurant. Anyone with just common sence would know you need an exact amount when you are catering or just ordering food so that theirs no room for confusion. I would give them zero stars if that...

The food was good and reasonably priced but the service really lacked. I love great service and our server never came back to check on us. Did not refill our drinks. When she did come back, she has the bill in her hand. I wanted a dessert and coffee. The flan was terrible it was not homemade. She took it out of the refrigerator right in front of me. The coffee was weak and she never came back after that. A large party came in and it seems she was overwhelmed. Another server came by to assist us and I actually had to get up and go to the register to get my coffee made better and pay. I did tell the servers at the register I was disappointed with the service. There was no management there. I think they are still in business because there is nothing...