Dunkin' — Restaurant in City of Albany

First of all I'm a big fan of DD and I order coffee from them and get to delivered to my home because I work from home. I would say the quality is def better than another DD at the corner of Madison Ave. However, this is the 4th time they made my order wrong, I was missing a bagel and their phone just went to the voicemail when I tried to call them. This is so unprofessional, I understand everyone makes mistakes, but they're making the same mistakes everyday, they either forget to put the item in the bag or make the food wrong. Anyways, they wouldn't care about this comment because they're a "big company" maybe they just don't care to lose a couple customers. lol this is...

Did a door dash order they forgot my drink . after calling them several times they finally answer the phone. I was told they have the drink someone forgot to put it in the bag. Do I have a way of getting the drink, I did door dash if I had a way I wouldn’t have done door dash. Lady was rude told me to call door dash she can’t refund my money so basically I paid for a drink that I didn’t receive. Mid conversation she hung up on me . Would not recommend using door dash to order from this Dunkin if they mess up your order your...

Let me start off by saying I am a Dunkin Junkie. I love my dunkin coffees when I am in the office. This one is super quick with online orders. However todays order was a strikeout. The biscuit bites that I got were super soft, but definitely lacked flavor. And I was getting Turtle vibes upon reading the new Carmel&Chocolate flavor. However, nothing about that flavor is Turtles. And honestly it's definitely not something I plan on getting again. It's definitely not what I...