Noho Pizza — Restaurant in City of Albany

One part of my order was an Italian mix sub. The order was done online. It was kept updated with estimated pickup time and all, no issues. We walked up and were able to pick our order on time and hassle free.

Upon arriving home, I was able to start to eat my Italian mix sub, however, I took the first bite and something seemed off. I opened the Italian mix sub to find provolone, regular ham, small pepperoni, and what I thought was bologna. Correct cheese, close enough capicola, and nothing wrong with the pepperoni, but the bologna confused me. I double checked the online menu with no mention of the actual meats contained in an Italian mix sub.

Then, I called the restaurant and asked what meats were included in the Italian mix sub. I was told that the sub included provolone, ham, pepperoni, and salami. At this time, I asked if they were sure it was salami, as I thought it was bologna.

The person on the phone told me to hold while they asked the person who made the sub. I was greeted with the answer that it was in fact salami. My next question was "what type of salami is it? It doesn't seem like genoa to me". The person on the phone said they would go check the label of the "salami" that was served to me. He then told me that it was in fact bologna.

At this point, I let him know that I would return to the restaurant. Upon arrival I gave the sub back and confirmed it was bologna. I was offered a new sub, or a refund, but that they did not have salami for a Italian mix.

If you know what a BLT is, you know bacon, lettuce, and tomato are the ingredients. The Italian mix I feel is the same thing; if you go to Jersey Mikes, Subway, Mr. Subb, or any of the numerous other places I have ever ordered an Italian Mix from, an Italian mix sub is provolone, pepperoni, capicola (ham sometimes), and salami. Never have I found bologna on an Italian mix sub.

The customer service was great, albeit misinformed; upbeat, polite, and responsive. They seemed to care and want to do right. But sadly were not...

I am just horrified with the experience I had today with NOHO. I decided to throw my students a party to reward all their hard work. My colleague went to NOHO two days prior to the party and got the prices for the pizzas and wings. I then followed up and called to place the order, where they confirmed the pricings. Today when the delivery came, half the order was missing. I had ordered two 24-cut pizzas, one pepperoni and one cheese. When I opened the boxes there were only two 12-cut pepperoni pizzas. I called to inquire regarding the cheese pizzas and NOHO claimed that I never ordered them even though we had confirmed it. I then explained that I have students who, for religious reasons cannot eat meat, and I needed the cheese pizzas that I ordered. After spending over $100 on this order and tipping the delivery guy, NOHO refused to send the cheese pizzas that I ordered and claimed I would need to pay more if I wanted to get cheese pizzas. I explained how I spoke with a woman who had made this deal for us and the guy told me that he refused to argue with me on the phone and was I going to pay for cheese pizza or not since I so desperately needed them.

I was in shock that this establishment would take the time to make arrangements with their customers and then to screw them in the end. I would recommend Pizzaroni if you need to order pizza because they are considerate and know how to run an honest business. It is unbelievable to me that NOHO tries to ROB their customers, especially knowing that they are providing for refugees and immigrants. It is...

Lynden Rook from Darke Complex here with another review, this time in Albany's 'NoHo Pizza'. The location is perfect for the setting- a cold day in New York craving an authentic slice of pizza. The dreary and quiet seating area are a relaxing respite from the traffic just outside. The service was decent, although the cashier had a little trouble communicating with me we managed to get through the order and he was very nice the whole time. The food was probably the only thing I have complaints about. I tried a plain cheese, a margherita, and a broccoli pizza. The plain cheese wasn't anything to bat eyes at even though it was executed decently. The margherita lacked that authentic taste that I've enjoyed at many other pizza places. The oil was a bit overpowering and the freshness of mozzarella and crust weren't present. The broccoli pizza was decent, although the bold hearty taste of broccoli didn't cut through the bland crust and lack of sauce. The ricotta cheese didn't seem to have its full flavor potential either. Overall, I got fed three giant slices for less than 10 bucks which is exactly what you want from a slice joint like this- and with a little flavor improvements and some adjustments to the crust recipie and preparation, I'm sure NoHo Pizza can easily grow to be a local...