Soho Pizza — Restaurant in City of Albany

They don't care about the customers! Because of the pandemic, you have to stand far away from the window where the pizza slices are. They still expect you to know what pizza they have. I asked the server what kinds of pizza they had and he listed them off, but I couldn't hear him very well over the fan. I had to lean in close for him to hear me and for me to hear him, which ruins the point of making all customers wear masks, since he was not wearing a mask. I asked if they had any broccoli slices. He said yes. I said I'll take 2 broccoli and 2 cheese slices. After receiving the pizza, I looked in the box and noticed that the broccoli slices had chicken on them. I am vegetarian and was looking for slices with only broccoli. They usually have more meatless options, but today there were apparently none. I told him I'm vegetarian, asked if he could take the chicken and broccoli slices back, and asked if they had any pizza without meat. He said they have veggie pizza but only one slice. I took the veggie slice and another cheese slice. The lack of variety was disappointing to day the least. When I got home and started eating the veggie pizza, I realized there was sausage on it. I inspected the pizza before eating it, but still didn't notice the meat on it. Now, I'm enraged. I haven't eaten meat in over 3 years and probably ate some due to this places' negligence and lack of communication. Additionally, none of the 6 or so workers (including the delivery guy) were wearing masks or gloves! I don't know the laws surrounding this but it seems pretty obvious that every one in food service should wear a mask right now. I am not...

SoHo is known to be my favorite spot for having a great slice of pizza, however today I was turned off. The young man, working behind handling the pizza proceeded to blow under the pizza as he was placing it in the oven. I addressed the gentleman behind the counter and he was offended. He stated he always does this. To me that is unsanitary. I can see so many things going wrong, you spitting gum under it, you spitting on my pizza, you carrying a fever and transferring other germs, that may not be cooked off... I could go on. So I proceeded to do research and call other pizzerias and corporate companies (Pizza Hut, Dominos, Lil Ceasers) in Albany, to find out if they have this same process. And guess what... they do not. They have the proper tools to be sure that the pizza DOES NOT STICK. THEY DO NOT BLOW their breath, possibly spit UNDER THE PIZZA! I need Soho to invest in the proper tools to be used to slide under the pizza so it doesn't stick, instead. I asked a customer that was there also, they were also bothered that this fact as well. Just thought I...

I’m Staying For one night in the capital District. I asked the clerk at the hotel to recommend Italian takeout restaurants he gave me two one of which had a minimum which I wasn’t able to meet. So I called Soho and ordered an egg plant Parmesan dinner with pasta. The person on the other end of the line told me 40 minutes, an hour later the food arrived. I was shocked being from Long Island I’m used to really good Italian food but my expectations were a little lower for upstate New York. The cheese was the cheapest mozzarella I have ever tasted it was almost in edible. I expected a good amount of eggplant and found three little pieces underneath the cheese basically the whole dish was pasta which cost them about two dollars at the most. I was hungry so I ate it all and then three hours later I was in the bathroom with diarrhea and stomach cramps. This was the only thing that I ate all afternoon and evening. I don’t have any idea about their pizza but I definitely would stay Away from their dinners unless you want cheap cheese and very...