Subway — Restaurant in City of Albany

I made a mistake on the app. I have been calling this store to cancel my order since it was still processing the order. I’ve now been calling for 30 minutes. No one will answer, and this subway is 30 minutes away from me. So it’s not like I’m able to go and speak with someone. I need a refund or help and no one is answering to do any of that. Drove the 30 minutes after I kept calling for well over an hour, almost couldn’t get in which is why I tried to cancel right away. Showed all my proof was still told I could be lying. Called them while I was standing there, and told him how can you say I’m lying when I’m calling right now and it’s on silent. The man begrudgingly admitted that’s true. He promised he would refund me tomorrow. If he’s not lying I’ll change my rating to 3 stars for being honest. This was overwhelming, and I did not appreciate...

The only reason i still get food here is because its the only thing open late at night. Don’t even bother ordering through their app. They always always have some issue with my order and then blame it on me. Today they got mad at me for not knowing that they don’t have whole wheat bread and for not manually writing in whether I want my bacon toasted. Not a fan. By the way, after all the condescending comments about my order, they also didn’t give me the chips I ordered. They were closing up 20 mins before closing time so the chips...

I have used this Subway before without any issue. However when I went to order the new footlong Oreo I was very unpleasantly surprised to find that the Oreo footlong WAS NOT a footlong. It was maybe 7 inches or so, and clearly did not cover the entire footlong tray as shown in the picture. I’m a little upset not getting the entirety of what I paid for, especially after how excited I was to try the new product. I am thoroughly disappointed in both the Oreo footlong itself and the establishment for...