Domino's Pizza — Restaurant in City of Binghamton

Worst customer service experience ever, food was made quick. Arrived on site to my order stating that it was done on the monitor. I asked the female who was upfront if I could be helped after waiting for a few minutes. Thinking she may have thought I was with the other people waiting in the lobby. I was ignored as she continued talking to other employees. I understand if they were busy but to be ignored as you can see your food is pretty frustrating. She then went and helped make other pizzas. Another employee came around and I asked if the box he was making by any chance was mine...again ignored, now 10 minutes after arrival, still waiting I was then helped when I asked if I could cancel my order. I asked to speak to the manager and the older gentleman and girl ignored and kept working. Appreciate your snickering comments sir. Imagine if you took as much time as you did to think of your whitty comments and instead helped the customer. The pizza cook himself was nice and tried to fix things while the "managers" stayed back. I asked if I could have the managers names and was told they would not give me the names. He let me know that they are told to not give names. How often are you asked? I left and came back inside to ask for the owners number and had the opportunity to hear the female using vulgarity and letting the other employees know she doesn't fn care...and everyone can wait and they can just give the food away....Good help and management. This is officially the first negative review I have ever left. I have many friends with small businesses and even other franchise owners.. I have heard many bad things but prior today I had no bad experience here.... I wouldn't mind for the owner to reach out to me, something tells me that my message to speak with them will not be relayed. Dominos should be simple. Not...

Honestly, I loved Dominos when they first came out decades ago, but their pizzas are completely differnt now, and their cheese looks and tastes odd, and sometimes pizza is too dry, with not enough sauce that doesn't taste as good as it once did either. But, It doesn't taste like Pizza Huts chemically tasting sauce, at least. My boy and almost always get Pudgie's over the past 6 months, but tonight we wanted our food quicker, and a little more for the same exact amount we spend with Pudgie's. Pudgie's is and will always be the King of all Pizza's to me. I grew up with it, and have had so many differently made pizzas all around Europe and the biggest cities in in America, NYC to LA. But, a little moment change doesn't hurt anyone. I'm not saying don't get Domino's ever, but if you've ever never had Pudgie's, nor Rossi's in J.C., then you've been missing out on luxuriously tasting and extremely fulfilling pizza. Dominos is at end of our road, or I'd never get it. I move to Florida in a month, so i will lost both Rossi's and Pudgie's, and sure hope there are private pizza places near Tampa and Orlando. I couldn't live permanently with just Dominos or Pizza Hut as my only two choices. It's just not real pizza, and If I owned either, I'd make some sweeping overhauls to the ingredients, sizes of pizzas, and crusts. Sorry, I am a very honest reviewer of food, especially. Would never steer you wrong! Or hey, just catch a flight to Italy or Sicily, and get the REAL THING...If you are one of the 1% that is. Keep trucking away Domino's, you never look like you are starving for...

I'm so very disappointed with this Domino's store. I ordered a chicken alfredo pasta, Italian sausage marinara, garlic twists, and marble brownies at 7:36pm, Wednesday, the 25th of July 2018. When I arrived to pick up my order, they had forgotten the garlic twists. I was told it would be about 5 minutes. In the mean time, David, offered me a free soda or water, to which I declined. Also, David had given direction to get the garlic twists in asap. Amanda was unconcerned about his direction and when she began to start the order, David went over and took charge. Amanda, Jen, and Heaven were in conversation as if they were sitting in a bar or anywhere but at a job. They also didn't have a problem F*** this and s that. Certainly not what I wanted to hear. The time on my receipt is 8:08pm. There was another order for someone else who wanted double pineapple. The person in the back questioned it and it was no big deal for the girls. Really? I wish the staff was as concerned about their work as they were their chit-chat. I'm sorry to say that this isn't the first time I've had to wait for my order but it will be the last. As much as I don't like Pizza Hut, they're right across the road, they'll be getting my $$ from now on. Good bye, Domino's on Vestal Ave,...