Nezuntoz Cafe — Restaurant in City of Binghamton

I tried this place for the first time a week or two ago and was very happy with my visit and pleasantly surprised. I was dead-set on the Firenze Wrap due to it's Mediterranean elements and it was a lot blander than anticipated so I definitely felt a cheated out of a $17 price point for it. It tasted like hospital food, but it was a satisfying and filling bite. I have a lot of faith their other food might be a lot better so I'll have to go and try more things and update my review accordingly. For now, the Firenze is not something I'd suggest based on quality and price.

What really made this place really shine was the environment and customer service. The interior is super interesting and it's like you've stepped into this cozy little European town indoors with streetlights, an iron fence, then a little stylized townhouse façade on the top section that looks taken out of a quaint Parisian alleyway or Spanish/Italian village. The windows near the bar-stool style sitting areas across the wall are nice and big too, which I personally love - basking near sunny areas just makes me happy. I just didn't expect the charm that this place boasts when coming in. It's also clean, features some deli-style sections with name-brand chips, bottled drinks, then some cream cheeses, pastries, fruit cups, side salads, and more. Not sure if those are just re-sold things or homemade, but very nice either way.

I walked up to the counter after admiring the place (it's really hard not to) and the barista was really sweet and he steered me in the right direction as a first-timer. They have a LOT of different flavors, so I was in a bit of a decision paralysis and went with a basic caramel latte. The gentleman taking my order was a zesty guy, maybe a little older (a good sign that you're about to get some elite coffee), and he stopped me saying something to the effect of "Come on, all those flavors and that's all ya got for me?" and he was totally right, I just had no idea what to pick out of all the flavors that I defaulted to being basic. He asked what I generally like (brown sugar, white mocha, caramel, vanilla, mocha, and that I don't like my coffee to taste like a shot of diabetes) and he said "Do you trust me?" and I definitely did. It was done really quick (along with the wrap), like two minutes tops. I take a sip, and REALLY like it. There's some fruity notes, definitely tastes like coffee, maybe a bit on the sugary side but I was happy with it. He tells me he made me CEREAL MILK LATTE. Naturally, I thought how in the WORLD would I ever know to order this because it SOUNDS like a monstrosity, but it was delicious. He told me in it was white mocha, raspberry, and brown sugar, and that marks the time I was pleasantly surprised by this place two times.

I highly recommend going here, especially to take it easy and get some work done or to bring someone to hang out if you're looking for a chill coffee date. There's a lot of things to try and the employees are extremely knowledgeable and won't lead you astray. It's charming, unique in all regards (people, food, drink, environment), and I can't wait...

Today I was actually having an overall good experience at Nezuntoz Cafe and overheard an employee named Ryan discriminating against one of the patrons. I regularly visit the cafe and was flabbergasted to overhear Ryan's response when a customer came in and asked for a fork. Personally it's something I've done plenty of times at plenty of locations across the Binghamton area; however this particular individual was told that he could not receive a fork and that forks are only for customers. My jaw DROPPED! There was no way I was watching someone be discriminated against right In front of me. First of all how many retail employees actually speak with the actual owner of a restaurant and what kind of business owner would insist not to provide a fork. I guess the sentiment was shared because a couple minutes later the black guy returned and asked when was the last time the worker person spoke with his owner . The response I heard made me lose my appetite. This poor man was told "after you last came in and asked for a fork" as if this were specifically targeting that individual. The guy was so nice about it I personally would have made a scene . He's clearly not a homeless person he had on scrubs so clearly he worked at one of the medical facilities neighboring the cafe. But this guy was just set on treating this guy differently . Who would want to visit a cafe with staff members and apparently owners who make up policy's to target specific demographics of people . It's shameful and I hope someone disciplines that employee because I personally don't believe that he ever spoke with an owner . He's just a guy behind a register. I know for certain I will not be returning to Nezuntos nor will my family. The southside deli around the corner has sandwiches for half the price anyway. I can't believe a business would allow someone with that kind of an attitude to represent them In this social climate....

If you're looking for the perfect blend of delicious food, exceptional coffee, and genuinely warm service, Nezuntoz is the place to go. From the moment you walk in, you're greeted with a welcoming atmosphere that feels more like visiting a good friend's kitchen than just another café.

Let’s talk sandwiches — absolutely phenomenal. Every bite is fresh, flavorful, and clearly made with care. Whether you're grabbing a classic or trying one of their more inventive creations, you can taste the quality in every ingredient. And the coffee? Easily some of the best in town. Rich, smooth, and perfectly brewed, it’s the kind of cup that makes you want to slow down and savor the moment.

But what truly sets Nezuntoz apart is Ryan. His customer service is next level. Friendly, attentive, and always upbeat, he has a way of making everyone feel like a regular, even on your first visit. You can tell he genuinely cares about the customer experience, and it makes a huge difference.

The atmosphere is cozy and relaxed — the kind of place where you could meet a friend for lunch or post up with a laptop and get some work done. It's full of charm, good vibes, and the kind of energy that makes you want to keep coming back.

Do yourself a favor and stop by Nezuntoz. Great sandwiches, amazing coffee, and even better people. What more could...