WaBa Grill — Restaurant in City of Industry

Been here 3 times since I started working in the area. Food taste different from other Waba Grills and the chicken is dryer than the Mojave desert. My last visit the employee in the drive through gave me my good and I said excuse me to get her attention. She closed the drive through door and left me in the drive through line for at least 5 minutes felt like 10. When she finally came to the windows I asked for chop sticks... she did not know what chop sticks were. I had to make a hand signal for the chop sticks. Floor and counters are very sticky. Lowest rating for a WABA Grill ive ever rated.

I will be finding a...

Love waba but this location needs some training... Went in for a quick bite, my order isn't normal (2) orders of dumplings and a side salad with avocado. Spent $12.01 and they only put spring mix in my salad🤔 Every other location I've ordered this from has added other veggies in the salad.(cherry tomatoes,cucumber, or at least some edamames) On and did I mention they didn't give me any sauce for the dumplings... I've never not had them just put the sauce in the bag😠 It only takes one time to treat a customer bad to lose the...

This is not a good location. The store is oriented to prioritize drive thru, but the way the drive thru is set up is just terrible. The drive thru exits to the main driving lane in that plaza, and the plaza always gets backed up from people leaving Home Depot. There’s a bush right at the drive thru exit which makes it hard to see oncoming traffic too.

The food is subpar at best. The rice isn’t cooked properly and is hard like they didn’t put enough water. The chicken is over cooked and the veggies taste like microwaved...