Italian ices & frozen custards star at this counter-serve chain with a range of other cold treats.
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It was my first time at Rita’s today and honestly, I had no idea what to get, but Megan made it super easy. She greeted me with a big smile and was so nice that I felt comfortable right away. I asked a ton of questions and tried a bunch of samples, and she was really patient and helpful the whole time. She was super friendly and easy to talk to, which made the whole experience way more fun. We even had a good laugh a couple times, which totally made my day. Plus, she got my order done really fast and got everything exactly right. What I loved most is that she didn’t just rush through it. She actually made the interaction feel real and like I wasn’t just another customer. You can tell she really cares, and that kind of vibe stands out since not everyone’s like that. I don’t usually leave reviews, but Megan seriously made me leave Rita’s smiling, so I had to say something. Thanks so much, Megan,...
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My husband and I always go tobthis place for the twist custard icecream as it is so good. This time I asked the black server in blue to try one of their other custard flavors. She said that the manager forbids it. So we bought the usual and sat down in one of the outside chairs in front of the window. There came 6 people after us who were black and hispanic and asked her to try something. She gave to each of them. What???- It cannot get more racist!! That shameless girl should be fired at once!!! If she is not, i will post her photo and tell of her discriminative nature in all social media.
Absolutely unacceptable! The owner is also to be blamed for allowing such...
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I ordered ice cream via DoorDash tonight and I asked for their peanut butter sauce with Reese’s peanut butter cups and they just threw a HUGE glob of peanut butter in it. I would’ve taken a picture of it but I was so mad I just threw it away. What a waste of $25 for a measley ive cream that I could’ve made better myself. It’s a peanut butter SAUCE, not a GLOB of peanut butter.
The Reese’s cups must’ve been melted together because there was a big glob of those to. They didn’t even bother to make my ice cream right. I’ll never order or visit this establishment again. It’s a waste of a business if you want to...
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