New No 1 — Restaurant in City of Mount Vernon

I wanted my food to be delivered which had to be a $10 minimum. So I ordered 2 wonton soups at $3.25, 2 ice teas at $1.30, & 2 shrimp egg rolls at a $1.30. My calculation came to $11.70 before tax. The cashier repeats my order & says it only came to $9.15 so I added on a small order of beef fried rice to bring it to the delivery requirements. The delivery man arrives & I pay for the food & he leaves. I open my food to realize the cashier had only rung me up for 1 wonton soup instead of 2 like I had originally requested. She also gave me 2 pork egg rolls, that were burnt, instead of the 2 shrimp egg rolls, I had also requested which I didn't realize were pork egg rolls until I broke one of them open. Also after my spouse opened the 1 wonton soup they sent it ended up having a hair in it. When I called back to express my concerns regarding my order the woman begans going back & forth with me regarding my order. She said she will ask the delivery man to come back but I would have to pay for the additional wonton soup & return the pork egg rolls in order to get the shrimp egg rolls as requested in the very beginning. I expressed how poor her customer service was & I didn't appreciate the service & demanded that she have the delivery driver come back to fix the order. Afterwards she refuse to send the delivery man back to pick the food up to correct it & proceeded to hang the phone up in my face. I ended up having to discard the food due to it being inedible.They should be reported to the BBB for their unprofessional service & poor...

Really friendly family that smiled at me as soon as I came in their restaurant. Super nice. The food is super fresh and not greasy at all for a Chinese take out which is a plus for me. Moving to NY from New Hampshire it's quite hard to find good Chinese take out place as there are really good ones back home. I was so surprised about their crab rangoon because it tasted really good and 100% similar to the Chinese place back in New Hampshire, which is hard to find in NY and trust me it is hard to find since I've been to plenty of them and have been disappointed.

All in all, I am glad that I came upon this place and had saved their take out menu I've had since moving here 2 years ago and finally giving them a try. I'm glad to be a new customer and would gladly come back again since it's right around the corner from my place.

Definite give this place a try, you won't be...

UPDATE: I ordered Gen. Tso's Tofu (I'm a vegetarian), I received GT's Chicken. I called to let them know they made a mistake and the woman on the phone argued that I said chicken. I wouldn't say chicken because I'M A VEGETARIAN!!!! Also, the menu that came with my order had GT''s Tofu checked off! After going back and forth with her, she said she would replace it BUT SHE WANTED THE GT's CHICKEN BACK. WHAT?!?!?! Will they give this to someone else? UGH! How do they know I didn't eat from it? Anyway, why are you arguing with me? This is the 2nd time this happened to me with this. You just lost a long time customer! I waited an hour and a half for my order to come. When I called back to ask where my order was, she said, "we forgot to make it". ...