Dunkin' — Restaurant in City of Peekskill

This DD is a joke, the manager who I believe her name is JESSICA is PETTY. She gets annoyed every time you show a DD reward because she has to help the cashier get it together since they never know what they are doing. Today I got an ice latte and asked the worker to please take some ice because they fill up the whole cup with ice. The person making my latte without any hesitation took half the ice and continue making my drink. Here comes “petty the manager” and decided to take over and finish my drink. She gave me an ice latte that was only filled 3/4 of a cup. I asked her to please add more milk, she said no because I asked for the ice to be taken off now I need to pay more money. WHAAAAAT!!!! I paid almost 7 bucks for this latte which had almond milk and now she wants me to pay more ? I politely asked her for my money back because I’m not ghetto and will not be throwing my drink to her face which is what she deserved. She chose to throw away the latte and give me a refund instead of just adding more milk to my drink. Something wrong with her she’s definitely miserable and...

My experience was disappointing... Went in on a hot day & noticed that they had a dairy free option in ice cream but when I asked what were the ingredients, they couldn't tell me what the nondairy base was for the ice cream(coconut, almond, soy etc.) The employee read off the ingredients that made up the flavor but when I kept asking about the base of the ice cream they both shook their head as if to say there's nothing more I can tell you. As a mom with kids that have allergies, it worries me that a national chain can't tell me about All the ingredients in their product.There should have been a card, pamphlet or list they could refer me to. They lost a sale that day & my husband lost out on a treat since he has a...

I ordered a small cup of ice cream to go in a cup. The person serving me fulfils the request perfectly, but when I asked for a lid she stated that they didn't have any. I was beyond puzzled and had to say something about the lack of essentials on their part. The cashier stated that I wasn't the first person to complain and that she has informed the manager. So my thing is this; it's a pandemic going on and no one is outside unmasked eating ice cream or anything of the sort. So why wouldn't there be sufficient cups, lids, or any other utensils present because most if not all of the customers are taking their...