Hess' — Restaurant in City of Port Jervis

I've been living in another state for 12 yrs. Came back to PA and had to try a Hess' sub sandwich. Even though I was dismayed that there were a bunch of bad reviews, I still had to have an Italian sub, everything on it, plus extra meat. So I stopped in. Friendly staff, very clean premises, and good parking right outside. I also tried the macaroni salad, which was good. But, the highlight was a half pound of their seafood salad made with shrimp and surnami. It was THE best anywhere, ever! I will have that next time on a sandwich roll. The sub was simply delicious and as good as ever. If they had issues during covid, I can honestly say they corrected and are still the best sub around! Near to Rt 84, too, if you're traveling and get off at the first exit for Port Jervis. Use your GPS to go to Hess' Deli and pick up breakfast, lunch, or an early dinner about a mile into town. You'll be glad you did. This place is awesome and beats those national chains' hands down! I highly recommend it!!! You'll enjoy it as I always have. I'm sure you'll keep...

This little deli is superb! Ok so....lets face it. There is a wait time and sometimes the phones ring for what seems like an hour but... They are short staffed and super busy all the time. Yesterday a man walked in and yelled at one lady behind the counter and she didnt for one second do anything but apologize for the wait time. Even though he yelled at her to the point he made her shake visibly, she held tough and kept cool and didnt lose her cool. This little deli that has been in business since i was a little girl has always been staffed with understanding and amazing people! The food is always on point and i would still wait in line to have my order always made to perfection with kindness and civility. So if you want a killer deli sub or breakfast sandwich this is the place for you! Just call ahead and know that the people work hard to serve everyone and that they deserve a little empathy and...

Ordered over phone asking how much The order was was given a price,was different when paying, ordered a turkey sub Swiss cheese no lettuce no tomato, order a turkey on a hard roll mayonnaise lettuce extra tomato. Now remember I ordered a turkey sub without lettuce or tomato. But ask for extra tomato on my hard rolling got charged for it. Not to mention the Swiss cheese that I asked for on my sub was paper thin I could read the newspaper through it and only have three slices. I knew the Hess family very well. I'm a senior citizen I don't eat out much because of the price of things. I thought I would treat myself. I was very disappointed. I had the exact change that they quoted me over the phone. But when it came to pay I had to use a card that I didn't want to use so now I'm short on money for the month. Like I said I'm a senior citizen...