Pontillo's Pizzerias — Restaurant in City of Rochester

Something has changed with the taste of their dough and sauce within that last 6 months or so.

This used to be my favorite pizza in Rochester for years, but now it lacks the flavor it used to have.

They used to sprinkle romano cheese in clumps all over the pizza and over the crust, for one, but now it's non existent. I mentioned that specifically when I ordered and was told they would put extra on my pizza for me. My pizza arrived with the amount of romano cheese that would fill a hollow pea, only spread around the sauce between the crust and cheese. Zero sprinkled on the crust, zero on the cheese. Why say that if you don't make sure to do it?

I also notice the sauce is missing key seasonings - specifically garlic and oregano.

Normally I HATE leaving negative reviews for locally owned joints, but unfortunately the pizza has been consistently tasteless for the past few months, doesn't have the flavor it used to, and I'd hope the manager/owner goes back to the recipe we Pontillos has always had a reputation for.

Advice to Pontillos: I don't know if rising cost of inventory is the reason, but in my opinion, the worst choice a good restaurant can do is change their ingredients and/or dishes to lower quality to try to make up for rising costs of inventory. You are better off charging a few bucks more for the same great food you gota reputation for. People are more willing to pay a little extra for good food they know and love, than pay a few dollars less for losing the flavor that made your food amazing in the first place.

Unfortunately until this happens, I am pushed to seek out a new favorite...

The most horrifying wings I’ve ever had! They were rubbery as hell, raw and the taste/smell of garlic was over powering. I asked for half Cajun ( I assume dry rub) and other half sweet and sour. Not sure what was happening upon opening the container. Wings were mushy and the brown sauce on top was impossible to identify. Needless to say, we washed the wings off and cooked them longer in the deep fryer… they were still super rubbery. 5 out of the 15 were eaten and the rest went to the trash. Won’t be ordering Wings from here again. Stick with the pizza as it seems to be...

I’ve had pontillos before, in Canandaigua, and have always enjoyed it. This was the first time ordering from the lake ave location and we weren’t too impressed. The square cut wasn’t expected, as the location we’ve eaten from previously did pie slices. We know to ask for that in the future, not the biggest deal. However, the toppings and cheese all slid to the middle of the pie and it left a good 3-4” of just dough and sauce around the outside, with a sloppy mess of toppings pooled in the center. Wasn’t very enjoyable to eat. We’ll probably stick to Carbones...