Shake Shack — Restaurant in City of Saratoga Springs

This place does not have the same quality as ANY other Shake Shack I have ever visited. Really bad. First, when I asked for onions on my cheeseburger I was told they don't serve onions. All the other shacks have a choice of raw or cooked. We got our food almost immediately which told me the burgers were precooked. My burger was red in the middle which is not normal and when I returned it they said the same thing and again immediately had another burger ready for me. This one was cooked but tasted just awful - didn't have the usual juicy sirloin taste. I threw it away and was out $36 with a $4 tip for two cheeseburgers, small fries and one soda. They jack up the prices because it's at the track but don't maintain the quality standards of typical Shake Shacks. Steer clear of this place there are way better food options at...

Was told to order online using App. Pickup was allegedly at 1.. never received notifications that order is ready.. so bout 130 I asked the young guy ..says your food has been sitting here..just walk up after u order..ice cold..was waiting for notification...he says they dont bother to send it...so he tries to say it's my fault..I asked what's the point of having the app then?? He gets wise..oh I deliver for door dash..I just walk up..told him then post a sign...

Ordered the Smoke Shack with lettuce and tomato and a Chicken Shack with added bacon, cherry peppers and shack sauce to (a chicken smoke shack if you will), along with some cheese fries. The service was friendly, fast and very accommodating. Didn't get a picture of the chicken (smoke) shack but I'm told it was delicious. The smoke shack itself was very good as well. Bacon could have been a bit more crispy but I'm sure I could've asked for...