Ted's Fish Fry — Restaurant in City of Watervliet

Always delicious and great price. Young girl at the front counter was a pleasure and is the standard of customer service. Kid expediting orders popped open the tartar sauce and the girl up front said she needed another. He said there are none and he has to prep more. She went back and prepped them herself and kindly reminded him that he needs to take better care of people's order because he wouldn't want someone to do that with his sauce. His response was, I don't use sauce anyways so I don't care. I was damn near ready to say something to the little punk but that young girl at the counter had it handled. Kudos to the cook and staff but that kid doing the expediting and assembly needs to find a new job. I'll be back but only because of the other staff members and.... it's fkn Ted's fishfry..... there are quite a few now to go to but I'll continue to go to this location just off of the care was taken with my service. That girl up front should get a raise or trained...

Emoloyees need training. Young man cooking took money from the cashier with his gloves on and went to the back. He came out and handed the cashier money (maybe he went for change?) then proceeded to go back behind the counter to cook. I was in line and said out loud "I hope he's going to change his gloves". The gentleman next to me said you know you're right. He called the cook over and very quietly and respectfully asked him to change his gloves. The kid's facial expression indicated he didn't appreciate the mans request. The staff (short guy cooking, with bandana as a mask) actually got into an altercation with the man who requested the glove change! Not sure where the owner or manager was but an older adult needs to be there with these young employees. Money is dirty! If you're cooking don't touch it and if you do then change your gloves! And..don't attack customers who expect good hygiene! Someone owes the guy who requested the cooks gloves be changed an apology. So...

Ted's Fish Fry has been a staple of the Capital District for 75 years now. As a kid, I would go there quite frequently with my family. Today we took advantage of the anniversary special of 75-cent fish fries. Each location will offer this value all week long, rotating from one to the other. If you get your card stamped and go to each one you enter a contest to win a free fish fry every day for a year. God bless you if you can do that. Anyway, the first location was their Flagship Watervliet restaurant which as you can see from the picture, the line was over an hour but well worth the wait. They have the best onion rings and serve fish fries with either tartar sauce or their homemade chili sauce which nobody seems to know about outside of the Capital District. Congratulations to the Deeb family for the...