I love peaches. On our way home from vacation, decided to stop for the first time. They “place” is great! For my wife and I it was the “people” that will keep us from stopping again. Our visit was 8/9/24 around 5:30pm.
When you go in to the main store, it’s a great setup with lots to do and checkout. Plenty of hang out areas. This review will focus on the staff located in the boutique, bakery and ice cream room.
If you have to open a door to enter, aside from the dining area with the white picnic tables, BEWARE of the most stuck up, unfriendly staff you can encounter.
In the Boutique, my wife was the only shopper. The staff never greeted her and was so cold my wife put items down rather than purchase them.
In the bakery same thing, no greeting. The silence of being the only customer in the room was off putting to say the least.
The icing on the cake was walking into the ice cream room. Two girls, one brown hair, one Blonde hair, tons of makeup, could not have been displayed a worse attitude. It felt like they didn’t want to be there and serving customers was not on their to do list.
It’s our first time and they kept prodding us..”do you know what you want yet?” Over and over. We were letting everyone who came in go before us as we made up our minds. I really wanted cobbler and they were almost out except for one small corner piece where there was little crust and looked dried out. I asked if they were going to put more out. The brown headed girl said we’re not allowed to put any new cobbler out until this one is all gone. So I just got ice cream. Later I walk into the dining area which is connected to the ice cream line and there is a half of the peach cobbler. The ice cream girl never told us that they could check or that we could get cobbler if we walked around the corner. Also, when my wife ordered her ice cream the girl started scoops mg the wrong ice cream. She said “you told me you wanted this”. She was very aggravated. I brought it to her attention with a smile that from our side the labels were opposite. There was no expression, not “oh no, sorry about that”. Just cold with no personality.
It truly was like they did not want to be there and they did not like people. It’s my understanding that their positions are part of the very few that can get tips. If this is what gives them the entitled attitude, it needs to go!!
To the owner: The staff in the areas mentioned above do not belong in those positions. They literally ruined the entire experience. Other shoppers said they feel the same way and know many others who have complained. My wife NEVER complains but she couldn’t get over the feeling of those workers looking down on her for some reason.
Positive: once I finally got it, the cobbler was good. Ice cream was just ok. The only saving grace for this place was the front service staff who were awesome! Autumn helped me with my peach purchase and was so friendly, along with her male coworker. I hung out a bit and they greeted every customer with a smile. If they don’t already, they should be working in the tipped...
Read moreI rate this establishment a 1.6 out of 5. We stopped by as we were passing through, hoping to have lunch. After some confusion about where to order (as opposed to the bakery or ice cream lines), we finally found the correct place. My partner politely asked to sample a spoonful of coleslaw, but they informed us that they do not offer samples and that we would need to purchase it in order to try it. While we understand this policy, we found it somewhat inconvenient.
The prices were quite high as eagle balls, and we both ordered the small BBQ pork sandwich with sides. The bun was inexpensive, which is acceptable, but the BBQ was extremely bland. I have had better BBQ at a convenience store. We had to drench it in what seemed like basic store-bought BBQ sauce in order to make it palatable. My partner even found a piece of plastic bag in her BBQ. The mac and cheese tasted like it had been purchased frozen and simply heated up. The fried green tomatoes were mostly soggy and bland, with a thick layer of breading.
Neither of us finished our meals and left feeling hungry. For the price of $36, we expected much better quality. We had assumed that the restaurant would be good, given the full parking lot and the large crowd present, most of whom seemed to be in the ice cream line. However, based on our experience, we cannot recommend...
Read moreI along with my disabled elderly parents stopped on our way to Birmingham for a drs visit for my dad wanted to purchase some fruits and mainly peaches. I asked the the older lady standing at the register if they accepted EBT for I got my dad (wheelchair and oxygen dependent) out to shop and her response was “ no “ while rolling her eyes and being very snappy saying it in a hateful tone. I was made to feel like I wasn’t as good as the next person, like I was being talked down to. Keep in mind my parents live off a monthly income that barely gets them by. My father is a disabled Army Veteran that has worked hard his entire life up until he became disabled from a condition he acquired while serving this country. I had the money to purchase but he’s a little hardheaded and refuses to allow me to spend my money on things for him. After I told him what this lady done and how she reacted to my question he said “ nope get in and go on”. Needless to say some people need to learn how to treat others. We definitely will not be visiting this place ever again and we will definitely be sharing our experiences with others. Have a great day and I hope others are not made to feel the way we were...
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