On the 18th of August 2010 I was traveling through Clanton Alabama. I was told about a Mexican restaurant in the area, (San Marcos Mexican Restaurant). I was told it was on of the best in this small little town of Canton AL. I had been gravely misinformed. Upon our Arrival at the restaurant we were ignored by the hostess for the first couple of minuets of our encounter. When we were finally acknowledged we were treated is if we were not even good enough to be in there restaurant much less eat there. Due to being on the road that day already for approximately 12 hours we chose to stay after all we had been told the food was excellent. Upon arrival at our booth we discovered that the restaurant was also lacking in the area of cleanliness. We should have left at this point but due to our travels on the road we were exhausted and chose to stay and order, when the food arrived we knew for sure that we had followed the advise of someone who obviously never tasted Mexican food or did not have a taste bud left in there head. Most Taco Bell’s could be classified as a four star restaurant compared to this establishment. And it doesn’t end there, that day happened to be my birthday, my son saw the wait staff singing Happy Birth Day to other patrons of the restaurant he thought it would be neat if they sang to his father that alone would have been OK but after their performance one of the wait staff proceeded to smear whip cream and strawberry sauce on my face this may be OK for a child but, I am a grown man, after the waiter did this once and saw that I was less than amused you would think it will stop at this point, it did not continued on for a total 3 smears one on my nose and one on each cheek. I immediately took my complaint up to the front counter, where this complaint was not taken seriously. I would not recommend this restaurant to any one. If I saw a stray dog eating out of the dumpster I would have to take it to Taco Bell for a real meal.
Unhappy Guest of a Disgusting Little Restaurant...
Read moreWent to San Marcos today ordered queso cheese and completely ate all of it before waitress came back for drinks. She's just having a bad day right? Next she brings 2 drinks one for my wife, one for my daughter. 5 minutes later she brings the other two for me and my son. At this point she took our orders, we thought at least. She goes to the back and we don't see her for a little over 25 minutes except when she ducks in and out of the back to a couples table in the corner. Man she was at that table 3 times the 3rd time my wife flagged the waitress down and the waitress ignored my wife completely and darted to the back. In the meantime we were out of drinks and chips flagging down other waitresses to get things. 10 minutes after that the original waitress brings our orders out except for my sons order which she then said we didn't order. He ordered 1st. It was a ridiculous statement. Then my wife told her we'd like some more salsa and said we didn't want her to forget. She went on to try to say she had came to the table several times. Then I told her we hadn't seen her for 25 minutes and another waitress actually helped us. The crappy waitress then laughed and walked off. At that point we asked management for boxes to take our things to go to try and not make a scene. That's when the manager actually told me she had get this 12 tables should have told him she was too busy. There were only 14-16 tables actually in the restaurant at the time with three other waitresses plus if he knew there was an issue why didn't he step in. All in all I've been to this restaurant many times living in Clanton. I won't go back again though. The management are just slightly better servers not real management. The servers are an absolute embarrassment. Avoid eating here...
Read moreThe food was awful. The white cheese dip was like water. Seriously, water! I got the chicken chimichanga made with shredded chicken. It was so dry I could only choke down 4 bites. The refried beans were burnt. The guacamole was from a can...no way they made it because it tasted like metal. The tacos (soft) were completely open and the wraps were brunt. No kidding, burnt. The salsa, also from a jar and also like water had no flavor. The rice was instant rice. I've made it at home enough to know that it was not fresh. It was dry too. Just all around a bad meal with bad service. I drank my tea and waited for everyone else to finish their meals (not one of the 3 of us actually ate it, it was awful) and never got a refill. We went to McDonald's after we left because we were hungry. The food is awful, the service is awful and the table was sticky like it hadn't been cleaned in a year. And to top it off it was $65.00 then another 25 at McDonald's. Don't know how this place stays in business. And never mind the pounding on the roof, it's being repaired. Too many other choices at that exit off 65 to choose that place. Disappointed by...
Read more