Zaky Mediterranean Grill — Restaurant in Claremont

Made me not want Mediterranean food for awhile and I love Mediterranean food. Rice was sticky and mushy and some cheap white short grain over cooked rice with yellow coloring and maybe some chicken broth flavor. The so called pita bread tasted like a super thick flour tortilla that was rubbery and hard like cardboard. The steak skewer had one piece of tender meat and the rest was so tough it wasn't possible to chew and spit it out. The falafel was decent but bland. The hummus was bland and tasted like nothing but filler no garbanzo at all. Seems like they used the cheapest ingredients they could and couldn't even afford to season them well. The only good tasting thing was the chicken skewers and side quinoa and tabouli salads ok. Definitely skip anything with rice.

Skip this place all together, there are way better places. Same price as Panini Kobab grill but just horrible bland cheap ingredients. Even the sauces had no flavor and one tiny cup with a large plate of food. Not even the standard size side sauce potion, the itty bitty one.

Second star is just for the friendly service, guy offered free roasted veggies on the plate but then forgot to add them, luckily way dined in so we asked him and he quickly brought some over. But they were completely raw and only blackened from the dirty grill and some oil they dumped on them. Nice gesture but no thanks, won't ever go back to Zaky's .. need some time to forget about this experience before eating some real Mediterranean food again.

I feel like the only thing keeping them in business is the sketchy Motel 6 people that come strolling in from next store because they wanted to try something else than the Denny's or McDonald's.. definitely not from any...

Usually I would go to the Upland location, but this time I made a change after noticing the decline in the food quality in Upland, specifically the hummus. I came here hoping it would be the quality that I've been used to getting from this chain for years.

I ordered takeout, a plate with rice, house salad, tahini, hummus, turnips and chilis, and steak kabob, with an extra chicken kabob, which couldn't have been more than 2 ounces and still costed 6 dollars extra. I do not remember having to pay extra for different proteins in one plate at Upland. I also ordered a chicken shawarma wrap. When I got my food, I was very surprised at how small the portions were. Upon further inspection, I found that the steak was burned, the small amount that was there. Other members of my family who ate with me remarked at how the rice had also gone down in quality. I wanted to believe the hummus was better, but it really wasn't. It seems that in all of the locations, they have began adding some sort of corn additive to the hummus and tahini. It doesn't taste good anymore.

It is with much regret that I must say that this may have been my last time going to eat from chain whose food me and my family have...

If I could give this place 0 stars I would! I ordered lamb shawarma wraps from this place and they tasted spoiled. I called the manager and tried to let him know that the food didn’t taste right at all (not expecting to get refunded), and he accused me of being a “negative Arab” and how I am not allowed to come back to the shop. I understand that not everyone enjoys the same cooking style but he didn’t even apologize about our experience, being that it was the first time trying this place. He yelled at me over the phone about how I’m one of the people that like to eat food and then get a return and we didn’t even eat any of it, it all went to waste. It was an awful experience from the food to the customer service and I don’t recommend purchasing anything from this place. This is not real shawarma. Save your money...