Braum's Ice Cream & Dairy Store — Restaurant in Claremore

The service: well I went to the counter twice. The second time I had decided that I needed hash browns. My order taker Dore was delightful and very professional.

Now when I first came in was a completely different situation. I really wanted the big country breakfast but I really wanted my eggs with cheese and peppers just like they do on their western omelette. However the cashier, whose name I was never able to obtain, very briskly informed me that the company would not allow them to make my eggs like that. I told her I had no issue with paying more to get the extra added...but she quickly cut me off saying AGAIN that the company would not allow her to do that.

I am sorry but what company does not love to take your money just to add cheese or onion or whatever? I feel this is just a lazy person doing ALL she can...

Food is good and fresh, but the restaurant was very unclean. The soda fountain and sauce dispenser area looked like someone splashed soda and sauce all over everything. We had already paid, so we stayed. There was a man listening to what sounded like a violent TV show nearby at a booth. There was slashing and punching and guttural sounds along with heavy metal music being broadcast into the restaurant. He did not have earbuds in. The show was very loud and annoying. Took my young children out immediately after we finished. I couldn’t hear it as well by the time I was around the corner to exit the front door, but still, that’s unnecessary. I will go to another Braum’s in the area next time. There are better ones...

Went into this Braums and ordered a single biscuit and gravy with the order of hashbrowns and an orange juice with no ice and I didn’t get my hashbrowns so I walked back up to the counter and I asked the lady I told the lady and showed her my receipt that I didn’t get my hashbrowns, and I was talking to her about a tuition thing that they had in the window and she was like OK well that’s fine you know I just need my hashbrowns so she goes over there and get some and put on a tray and throws them at me. So I called Manager and talk to her and she said that was unacceptable. And it is that was...