ALDI — Local services in Claremore

During my visit to the Claremore Aldis, I met a friendly employee by the name of JOSIE as I came in to grab a few things on a Sat night. She was obviously very busy stocking shelves as I asked her a couple questions. She actually took the time to slow down and answer my questions and was very pleasant and helpful. JOSIE also introduced me to the on duty supervisor. I believe her name was DACEY, but not sure. She was busy scanning in an order but also took time to offer help. During the same visit, I also met a guy named BRYCE who went well above and beyond the call of duty to help me find a couple more items.

All-in-all I had a good shopping experience, and felt like I hit the trifecta of service! I was not only impressed with the service but also the "sense of urgency" in these three individuals. I worked as a supervisor for a major grocery chain for 32 years in the Denver area. I would have felt very fortunate to have any one of these three...

07/11/22: 3 different packagings of blueberries stocked all together at end cap entrance of store, $1.89 price tag under display leading one to believe all were that price. Checkout rang up our two containers at over $3.00 each, when questioned, clerk said ‘their organic’. Informed him all displayed together, he said their organic and swapped them out for regular variety returning the organic ones back to the very same stockpile where the confusion began. We watch the prices as they are rang up at checkout;s; wonder how many customers who are not observant get overcharged...

I stopped in to purchase the speciality dark chocolate because my husband was having difficulty finding it in the Tulsa stores. I didn't see any on the shelf, so I asked Desmond if they had any in the back. He looked at the shelf tag, and then took the time to explain that it was showing temporarily unavailable from the warehouse.

Later I asked Desmond if there was a way to call a different store to see if they had any in their stock. He was able to track down that information for me within minutes. Very friendly guy and I really appreciate his helpfulness! Thanks...