Don Jarro Mexican Bar & Grill — Restaurant in Clarksville

I will share this with all. I ordered food at this restaurant, as I have many times before. I was unaware of a surcharge for to go orders. I asked about it and was told it's normal , even this has never happened in the past, and at many other restaurants they do not do this. They just raise the price of the food. I was looked at like I was crazy! One server in particular was rude enough to completely dismiss me and , while rolling her eyes after I stated I would not come back , said " well isn't that nice ". She not only escalated it , but just completely disrespected me . I was told my food would be ready at 730pm. I watched the bar area where the food was dispensed from the kitchen. I was afraid one of the irritated ladies would mess with. I watched as 3 different waitresses open each container of my order, then look at me to see if I was watching and then closed each container . Why would 3 different waitresses need to look at my order and then close it for no reason, hmmm. Then another woman , one of the woman that opened my food and then closed it , they sent her out to me to distract me from looking. It didn't work. I kept my eyes on these 3 containers. The woman they sent asked me if I had been helped knowing full well who I was and what I was waiting for. Then she told me they were still working on my order. I sat and watched them bag up the same 3 containers that I was watching the whole time. They actually conspired to mess with my food , absolutely disgusting! The tall white waitress with the tattoos up and down her was the entire problem. Looked like she got fired from the biker bar bartender gig . I watched it all. Morale of the story , don't complain about your food at this restaurant, they will try whatever they can get away with to mess with you. I didn't eat the food needless to say. On another note the young man I have dealt with the last 10 or so times was always nice , courteous and respectful, my tips reflected this to him.. is it me or have restaurants just went down the tube as far as customer service goes? I guess it goes with the type of people you have to hire because there are no better candidates to choose from. I feel for these companies who ultimately pay the price for sub-par ,...

Update: Well I have been back to this restaurant several times and each time it's getting worse. I lowered the rating to 2 stars because so much has changed with the service and specially the food over the years. The food now is very bland. My plate of carnitas was dry and lacking. Difficult to tell one dish from the other. Service has been mediocre. Even the salsa for chips was lacking. Not sure if management or ownership has changed but they need to do it better. There are too many Mexican restaurants in the area to choose from for them to not be better. I will return in the future and hopefully I can give a better review/rating.

Staff was nice. I arrived right after lunch so it was not busy. Was seated very quickly. Complementary Chips and salsa brought to the table. I asked for spicy salsa too. There is like 5 pages of menu items so there is something for everyone. The hard part is just deciding on what item you want to eat. I ordered the chicken fajitas with homemade tortillas. Fajitas were good and tasty. Came with side of beans, rice, pico and lettuce. There is a bar so you can order alcoholic drinks. Dining area is large enough to accommodate large gatherings. Tastefully decorated. Music playing in the background and several televisions also on. More than enough...

As a native Houstonian it’s been hard finding a good Mexican Restaurant here in Clarksville, TN after having excellent Mexican Food down South all of my life. But I’m here to say, the food and Margarita’s at Don Jarro are the best in town!!! Finally a place that serves actual FROZEN Margaritas and not slushy Margaritas!!! They taste really good and my husband and I got the house Margarita.

We are not fans of the blanco Queso they have here. As down south your Queso is yellow with jalapeño, bell pepper, onion, and spices! But Don Jarros Queso with Chorizo is AMAZING! The Chorizo you can actually bite into, whereas normal chorizo just disappears in the grease - Not at Don Jarro!!! The chorizo is not greasy at all and is packed with flavor!!!

My husband loves Poblano peppers and they did not disappoint at all!! He said they’re the best in town and that’s saying a lot!!!!

Overall, we give it 5 stars on food, service, and overall experience!!!!!! Thank the lord we finally found a good place for Mexican Food in...