Subway — Restaurant in Clearwater

This subway used to be great. Manager was great employees were attentive and knew how to build a sandwich. HOWEVER --- went to grab dinner before a family event and the staff member we interacted with needs some serious retraining. And I say staff member because they had on a hoodie and a black yeeyee hat with no name tag in view at all) My husband ordered a flatbread foot long monster. This staff member proceeded to tell him okay but I can't toast it because it doesnt work. When not 2 minutes later they toast my son's all american footlong. It's the same toaster??? Since when are flat bread sandwiches ROLLED? Instead of putting the meat and toppings on the flatbread and then folding it over like every other flatbread ever made the staff member clumped all the meat at one end of the flat bread and then the toppings in front and rolled it like a burrito...that's not how any of that should have gone. My husband told the staff member TWICE what kind of cheese he wanted (Pepperjack) what he got was Monteray jack. They have both cheeses. When my sandwich (veggie 6 in flatbread) was completed (the last sandwich in our order) I asked for several packs of red wine vinegar. I didn't get it and had to go back and wait to ask for it again. (Two other customers in the store not there fault at all and shout out to the customer behind us that was the one that actually noticed me standing there and brought the staff members attention to me) TLDR; This staff member with the yeeyee hat and hoodie and no name tag needs retraining. And I will be asking to speak to the owner regarding it because I've already seen a post about the manager not caring.

Subway Corp. This store is NOT treating ur franchise...

I went in there and ordered steak egg and cheese sub this morning. I started going there since I moved near by and the ladies that work there have been great and I have no problems with them. I don't feel the same about the manager that gave me very little cheese on my steak egg and cheese sub and then I ask for a cup of ice water and dude falsely accused me of putting sprite in my cup loudly and made a scene and I don't want his sprite or I would have ordered a small sprite. He displayed horrible customer service and I think he has a problem with white people and I don't really care where he is from. side note my exgirlfriend is as black as they get so there is no racism coming from me, but I can't believe he treated me like that. I've been buying food from there at least a couple times a week for months and now that has changed. There are 2 other Subways down the street and I will take my business to 1 of the other 2 Subways near by, may be they will not accuse me of things...

I come to this location often. Recently I joined the app and started ordering online.

Today I’m sick as can be and there was a coupon so I ordered a sub. I love that it tells you when it’s ready especially today because that way I can just come in and go without anything extra.

Except it wasn’t ready. At all. Then she tells me she’s going to service the other customers then make mine.

No worries if it’s busy and it took longer but I just can’t understand why you would mark it as ready. What’s the point of even having the app and the feature to tell you when it’s ready if you’re gonna be spending the same amount of time waiting? I’m assuming they marked it ready so they would look good time wise.

Probably my last encounter with subway. I stopped going here when Publix introduced the ability to order online feature - again my life is busy I love the not having to wait I can continue on with my day until the...