I have celiac disease & my office was kind enough to order some gf cupcakes for me along with some regular cupcakes to celebrate my birthday. The gf cupcakes were boxed with the regular cupcakes so now I canât even enjoy them. They claim to use separate ovens/tins for baking, so why ruin all that effort with cross contamination in the box? So disappointing. Itâs hard enough living with this disease to have people be so careless. Edit: the response is just insensitive. I didnât pay for the cupcakes & after speaking to the person who answered the phone that told me conflicting information & the attitude of the manager, I didnât feel comfortable accepting any replacement. Pardon me if your carelessness in boxing didnât make me confident you were careful during manufacturing. i didnât want to risk getting violently ill & damaging my intestines. I contacted you as soon as I received my cupcakes so what the time of day has to do with it, Iâm not sure. Just such an awful attitude with a passive aggressive happy birthday wish is...
   Read moreI ordered 5 vegan cupcakes and 1 non vegan cupcake on 9/7 to take with me to a very small family gathering. The cupcake that my husband and I had (vegan vanilla cupcake with vanilla icing) was EXTREMELY dry. The only thing that was good about the cupcake, overall, was the icing. It was if it were sitting out for days. The only cupcake that seemed to be delicious was the only non-vegan one we got (Banana Guava). We were both thoroughly disappointed by this, considering that when we visiting when the store first opened, we LOVED the cupcakes. I'm not sure what happened, but for the first time ever, I was so disappointed that I genuinely wished that I hadn't spent my money on them. If it weren't for the fact that we were in Charlotte for our function, I probably would have returned them. I hope that if we decide to stop by here for a sweet treat again in the future, we will have a much...
   Read moreI seen when they won the cupcake wars but I didn't relize that they were pretty much in my back yard so to speak I went with a friend to the full moon oyster bar and aftik a delightful dinner I went to A as well that's were it for me I should have never stepped foot in there cuz now I'm in love so it was amazing I got the chocolate truffle and the salted Carmel and omg was one of the best cupcakes I had eaten so soft and moist and the iceing was just right. No to sweet one not sweet enough just perfect so now I know why they won the lady was very polite and helpful so now every time I go to Winston I'm doing to have to make a stop at Ava's or maybe just place and order the ship nation wide I can't wait to get one of there giant cupcakes but for now I'm truly pleased with my experience. Thank you ladies for such a wonderful evening to a...
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