Placed an order around 10:15 pm. Order was due at 10:41. I called at 10:47 asking if my food was going to be a moment. They informed me that they closed early and that i would not be able to get the order. That's really unfortunate. But then it does not have a cohesive refund option because they said on Google that my order was pickup and good. That is not the case. Hopefully they will make this right as I am from out of town. All I need is my refund. I will update as soon as it's resolved. Update: My refund took quicker than I expected. Looking back, the person on the phone was nice and explained it gently. Also I have a local It's Just Wing's, so hopefully it tastes well. It has been resolved quickly...
Read moreOrdered a few times now and all in all it’s pretty good, minor issues twice. First time we had a problem, the amount of seasoning on the lemon pepper wings was lacking big time and today I received 6 wings instead of the 8 I ordered. I’m willing to overlook slight issues like this, because the smoked lemon pepper wings are really tasty and have become my favorite wings around here. My son also rates their garlic Parmesan boneless wings a10 out of 10. ** Just a side note - when you order they automatically have it set to a 20% tip but you can change that, to any amount of your choice, you just have to pay attention before...
Read moreDelayed my order by an hour and apparently didn’t store my wings anywhere warm? They arrived cold and when I called, they told me to to contact DoorDash who then gave me $5 credits. Mmmm no, sorry. I need a full refund or a new order that’s temped correctly. I have no way of knowing how long this food has been lying out and ServSafe qualifies that as spoiled and unsafe to eat. Let’s fix...
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