Steak 'n Shake — Restaurant in Clermont

1/5 only because I can’t put 0. I genuinely am so disappointed in this location, the bare minimum can’t even be met. I came here on june 6, 2025 around 5:30pm and dined in and at first I enjoyed my food but to my surprise I was met a with a long grey hair that was on my fries. I was so upset because I didn’t find it until the end of my meal, and I was not gonna say anything until I was suggested by a friend to let them know for other’s safety. after letting a regular team member know I found a grey hair he proceeded to ask me if I wanted it remade (as if I was going to eat from there again) i told him no, and just wanted them to be safe, I then realized that man did not let any of his leads on shift know. I didn’t want a refund since I did enjoy my food but after much thinking I decided I did deserve a refund, because it didn‘t sit right with me and they didn’t seem to care. after much thinking I decided to ask for a manager or whoever was leading to bring light to the situation and ask personally for a refund. To an even bigger surprise, I was met with complete disrespect and was caught off guard for simply wanting a refund. The way he handled it was VERY unprofessional, and he made it seem like I put the grey hair personally there (meanwhile I’m 19 years old with my black hair in a bun). After showing him the grey hair that was on the tray, he tried to discretely get rid of it off the tray and make it seem like there was nothing there but I caught it and showed it to him. He seemed so frustrated with a simple request for a refund that I was genuinely concerned for him. The way he threw my receipt back to me with disrespect is unacceptable. I would’ve never expected out of all members that were working, that a leader/manager would be acting like that. Shame on them! I’m a reasonable person and I’ve had experience with fast food but I feel like it’s just common sense and basic human decency to handle it way better than it did. I’m not broke and the refund wasn’t that serious but more upset of how it was handled and how my friend and I was...

Review: Steak 'n Shake — Burgers, Shakes, and a Side of Boomer Brain

Going to Steak 'n Shake in 2025 feels like falling through a wormhole and landing in a universe where the 1950s never ended, but Elon runs the jukebox and the Constitution’s been replaced by memes. There’s no one to greet you — just a lonely kiosk humming with the raw power of nostalgia and confusion. It’s giving Twilight Zone, but written by someone who thinks X (formerly Twitter) is a legitimate news source.

The whole place is styled like a throwback diner, except it’s not charming anymore — it’s just politically stuck. It’s like they thought, “What if we served burgers AND outdated ideologies?” The only thing more frozen than their fries is their worldview. You can practically hear the walls whispering, “Back in my day…” while the milkshake machine struggles to stay relevant.

Then there’s the wild ride of their social media. They’re out here posting like they just mainlined a thread from Elon Musk and a campaign ad — all while selling patty melts. One post is about AI freedom, the next is a cryptic jab at “the current clown in office,” and somewhere in there is a picture of a shake. Honestly, I came here for cheese fries, not to have an existential crisis about the blockchain and who they think should be president.

And don’t forget the fries — those famously limp little greasy shoelaces that haven’t changed since Eisenhower. They’re the culinary equivalent of a shrug. The steakburger still delivers, though — it’s a glorious mess of flavor that temporarily erases all your questions about why your dining experience includes political commentary and no waitstaff.

So, if you like your politics retro, your burgers greasy, and your fries disappointed in themselves, Steak 'n Shake is your spot. It’s like eating inside a gaslit fever dream with a cherry on top.

3.5 out of 5 stars — points deducted for fries, added back for sheer...

My visit to this location was on October 13, 2018 (Saturday). A group including my friends and family decided to stop in a get a bite. As we entered I noticed the floors were filthy, it is more than obvious they have not been cleaned for quite some time. As we were seated, I was facing the window. Although I cannot confirm or deny the cleanliness of the rag which was used to clean the windows, it is obvious the rag was not clean. I proceeded to look around at the other windows in the restaurant, all of them had the same circular cloudy strokes. After noticing the windows, I looked around at the tables and walls. The table we were sitting at were sticky along with the menus. The walls had splatter marks on them, as if someone spilled a pink milk shake. The splatter on the wall had been dried for some time, as there was dirt surrounding the splatter. The table directly next to us had not been bused. The food had been sitting there as the waitress said she was too busy to bus the tables. Myself and my family member went to the bathroom. Upon entering the bathroom, we were greeted with a foul odor. The stalls were not equipped with toilet paper the floors of the bathroom were just as filthy as the floors of the restaurant. The counter area surrounding the sinks appeared as though they have not been cleaned for some time. I must say, finding the restroom in this condition made me nervous about the food prep area. As I have heard many experts say, "If you want to know the cleanliness of a restaurants kitchen, check out their bathroom." When it was time to check-out, we went to the register to pay the check. The flat top hot surface was filthy, caked-on food on the back splash and on the floors.

This restaurant is disgraceful and should be shut-down. I will not be visiting this establishment again. I believe it’s a...