Burger King — Restaurant in Cleveland

Today I decided to get my freak on and devour that delicious BK goodness. When I ordered, the manager on duty combined some of the food items into a combo meal, which ended up saving me CASH MONEY, which I hugely appreciate (six whole dollars). I ordered a Whopper with cheez, mozz fries, OrEo Shake, and the NEW CLASSIC Royal Crispy Chicken Wrap. First, I ate the NEW CLASSIC Royal Crispy Chicken Wrap, which was fine. Maybe the chicken piece inside the wrap could have been bigger, but the quality was crispy indeed. Second, the Whopper was exactly what I have been craving. Fulfilled that Whopper craze almost instantly. Perfect balance of all intended ingredients AND the cheez. Then, I ate my mozz fries. Reviewbrah on YouTube said they were okay, and they in fact good! Crispy on the outside while maintaining that warm, stretchy, mozzaroti (your mileage may vary on when you are eating them versus when they came out the fryer). Personally wasn't a fan of the included marinara sauce, I feel it was too sweet. After all the good food, I cleansed my palette down with that OrEo shake, which really hit the spot. Felt a bit bloated later but that is my fault. Afterwards, left with my BK crown in hand and am now able to show off my BK King status to the world. Good meal, alright vibes, left being King. What more could you ask from a...

I am not going back to this location. Their customer service is unbelievably horrible. They have bad attitudes like they don't want to be there. I've only met 1 decent manager. The only way to get fresh food is by request. If you don't ask for it fresh, youll get burgers that are so dry they look burned, And you'll never get hot fries. They also pick and choose when to sell me a large water. Sometimes I can buy it and other times they tell me they dont sell it. Plus, the last time we ordered there, the lady just threw all the nuggets in upside down! And don't even try to be polite and say thank you to them you won't get a response or they stay looking at you dumbfounded. Very bad...

Very hit or miss with service, often forgets items on my order or does not make food to specification. Just ordered 3 burgers (and other stuff) and only got 1, I admit I should have checked the bag for the burgers, but the employees should be adequate at their jobs. It should not be my job to assure my items I’ve paid for were in the bag, it’s a vast majority of the Fast Food employees’ job to assure their orders are correct and properly fulfilled. This is not the first bad experience I’ve had, and chances are it won’t be the last, if I order from this location again. If you choose to dine here, be sure to double check your food is in the bag, and that it is made to your...