McDonald's — Restaurant in Cleveland

Same as all others. Just pay close attention to your order when it is presented to you. Check everything before driving away.

Update on Second Visit during the same week: Always check your order when using the drive through. Always!

But when I visited the restaurant inside, For some odd reason, a new girl wanted me to use the kiosk to place and order though she was working behind the register. So she leaves the register and comes over to the kiosk and points and asks me to order. When I asked her why, she had no answer. Other than that's what she was told to do. However, patrons in line behind me stepped to the next register to be served. I asked again about taking my order at the register, and she said that the manager had to use some sort of key to open it. I found this ridiculous and I will not return. Because if I wanted to use a kiosk, I would do so on my own. If I want service at a register, then that's where I should be served. Same with drive thru. Visit at your own risk. One great thing is that the restaurant was clean. On another note, the girl did state that she was sick of working there, so maybe she was new or...

I only posted 1 star so I could post THIS

Management, Management, Management!

I'm sorry but the crew that works from 11 to 7 And its mostly Thursday, Friday, and Saturday night Can't get nothing right it's like they hired a bunch of 5th graders that don't care about anything , Some people do care about they're jobs especially the the people just GETTING off and trying to get food and get home and the door dashers that stay up all night working just trying to deliver food If your going to work just to collect a paycheck leave if your going to work high don't show up if you don't like the job quit Whoever owns this place needs to reevaluate there crew , This place has been an utter disgrace to any McDonald's franchise I have ever been to and I've been to alot , at least a 100 others , Cleveland Mississippi might have the worst McDonald's on the planet how hard is it actually to listen or read a ticket and put the right stuff in a bag or make the right drink You would think it's rocket science to them workers in there I mean come on Cleveland Mississippi y'all know I'm not wrong get it together Act like you...

I went to Cleveland Mississippis McDonalds early this morning and it was the single handed WORST experience at a fast food place Ive ever had. Deplorable customer service. We pulled in around 4am after driving all night trying to find anywhere to eat and came onto this abomination of a restaurant. In hindsight, i wish i would have kept on driving. we pulled in and parked, made a mobile order and pulled through to get it. i paid 23 on the app just to be told they were closed in a sing-songy sarcastic voice, even tho online and on the app says their open 24/7. Confused and annoyed, i asked how do i go about getting my money back and the woman on speaker acted like she didnt care either way if my money was refunded. she actually laughed while she told. I am a general manager at a fast food restaurant and if i had ANY of the people working for me like yall have working in cleveland mississippi i would just close the store down!!! The manager on duty should be ashamed to allow such mess to happen. Just flat out refusing sales!!!! I wish i would have never stopped,...