Steak 'n Shake
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š the drive thru was pretty fast⦠these burgers r my guilty pleasure š© I really love the long pickle slices that are placed on the burgers, i can taste the sweet pickle in every bite (so yummy). The lettuce is crisp and fresh, u can hear the crunch when u bite the sammich š so good. R the veggies from Whole Foods? The reason I ask is bc theyāre so fresh and they make the sandwich (sammich) perfect. I really wish u had āseasoned friesā like all thee other Steak n Shakes outside of this area has. Plain fries r boring-but with all due respect, the fries were fresh andā¦. not bad. The lemonade was good too, freshly squeezed lemons, no? Love it!
L FoodieL Foodie
10
We went to this one as it is a little closer than Brooklyn. Should have known when we were the only ones there and it took five mins for someone to come over (it was 11:30a on a Sunday). Our food was all messed up. My Salad bowl and my son's both were missing the avocado. Mine I asked for no cheese and there was cheese hidden in it. My youngest I order Mac n cheese for and the server brought out sliders. I told him that is not what I ordered and he argued with me in saying that is what I ordered. Sadly for him, I would never order as my children and I are vegetarian, so no.. sliders would have never been my order. I asked for him to bring a side plate so we could take fries from my husband's and give to my youngest. He brings back the same plate from the sliders with fries on it with smears of ketchup all over it. My husband ordered a milkshake. We had our food and were half done eating when my husband asked about it. He finally brought it. Overall, we will never visit this location again. When you can not get a simple order right when you are dead then it shows the place is not good. I was not going to say anything about my salad but my husband told me I should as I had only eaten half (the half the cheese was not dumped on). They ended up taking both my son's and my salads off the bill. Still not enough for me to visit this location again. (The image of lemons.. that is what I got when I asked for some.. would you put that in your drink?!?!
Elicia PElicia P
20
Mobile ordered and when we got there, we saw signs everywhere saying they donāt have fries, onion rings, or tenders. We ordered and paid for both fries and tenders. There is nowhere on the app to request a refund so the girls working there took my info to put it through in their system - hopefully that comes through. The drive thru is also down and the bathroom was a wreck. The burgers we did receive were wrong and absolutely DRENCHED in garlic sauce to the point where we didnāt even eat them because they were gross. I feel bad for the employees but this place needs to close, you canāt operate a business like this.
AllysonAllyson
00
Nearby Attractions Of Steak 'n Shake
Steelyard Commons
House from A Christmas Story
ALDI
Target
KAY Jewelers

Steelyard Commons
3.7
(5.1K)Click for details

House from A Christmas Story
4.7
(2.8K)Click for details

ALDI
4.5
(439)Click for details

Target
4.2
(276)Click for details
Nearby Restaurants Of Steak 'n Shake
Rowley Inn
Terrapin Bakery
Applebee's Grill + Bar
Cedarland
Clark Bar
IHOP
Penn Station East Coast Subs
Five Guys
Cleveland Public Library - South Branch
Tony's Delicatessen

Rowley Inn
4.7
(905)Click for details

Terrapin Bakery
4.9
(209)Click for details

Applebee's Grill + Bar
3.8
(1.3K)$$
Click for details

Cedarland
4.7
(107)Click for details
Basic Info
Address
3294 Steelyard Dr, Cleveland, OH 44109
Map
Phone
(216) 539-2297
Call
Website
steaknshake.com
Visit
Reviews
Overview
3.5
(1K reviews)
Ratings & Description
Description
Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.
attractions: Steelyard Commons, House from A Christmas Story, ALDI, Target, KAY Jewelers, restaurants: Rowley Inn, Terrapin Bakery, Applebee's Grill + Bar, Cedarland, Clark Bar, IHOP, Penn Station East Coast Subs, Five Guys, Cleveland Public Library - South Branch, Tony's Delicatessen
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