China Garden — Restaurant in Clive

I'd give negative stars if I could. This was the worst experience I've ever had with a food delivery. We ordered online, then called to confirm the order since we've had issues with our orders when placed online previously (we order online because no one there understands english, the person answering the phone said that straight out). They estimate 45 minutes to an hour delivery time. An hour passes, no food. We call in and they tell us they just left their store and it'll show up within ten minutes. Fifteen minutes pass, no food. We call back, apparently the delivery driver was lost, even though he was right across the parking lot from my store. The guy on the phone INSISTED we meet the driver where he was to pick up our food, since he couldn't find us. We ended up having to flag him down outside our store. Then the driver didn't want to give us the food until we tipped! Who does that? NO we are not tipping. He ended up yelling at us for not tipping! Then our food was obviously cold by the time we got it, over an hour and a half after ordering, and we didn't get the rice we ordered! We called the store to tell them what happened and the guy argued that he gave us the correct order, no we were missing food. We ordered the dinner portions and sure enough we got half the food we should have. The chicken was cardboard feeling and way too sweet. They offered nothing for our trouble, not...

This place is terrible. I ordered online and an hour went by and I still didn't have any food. I called the place and the guy was very rude and told me that I should have called the place instead of ordered online if I wanted it faster. Finally after 2 hours I got the food. Since it was 2 hours I wasn't going to leave a tip and the guy who showed up wouldn't give me the food until I gave him a tip. I ordered orange beef and they gave me orange chicken so they couldn't even get the order right. Then when I looked at the food it looked disgusting. I ate just a little bit of it and it was really oily and everything was burned. Texture was like cardboard. Couldn't even eat the food. The crab ragoon had no crab in it at all. When I mean no crab I don't mean didn't have much crab. It was literaly all cream cheese. I wouldn't recommend that anyone...

I always liked the food in the old location but the lady that ran it was always so rude that I quit going. I went to the new location near the RR tasks not realizing it was the same restaurant. The lady wasn't there, maybe it was her husband and son?? Anyway, they were super nice thankfully cuz I missed their consistently good, classic Chinese dishes with lots of meat and sauce. You get 3 egg rolls and lots of rice too, for the same or less than other places. Highly recommend you giving them another shot at their new place if they disappointed you before! Photo shows the Empress Chicken and I asked for no veggies like broccoli, etc. I think it was $10.90 total for all in pic. Went end...