Santa Fe Restaurant — Restaurant in Coachella

Went 2 wks ago. I will not go again!! This plc used to have great service and food, not anymore. I do not recommend this plc. Chairs a filthy, decor is Beer, beer and more beer. I counted 13 beer signs. If someone is sitting at the bar it is difficult to get to the other side of the restaurant without disturbing the person at the bar. It took 8 min to get salsa and chips. It seems not long but there was only 1 other table occupied. Then it took another 7 min for the server to return with the chips. She left then came back after 6 min to take our drink order. Another gentleman came in. When we finally got our Large drinks it was a 20 oz. cup filled with ice and little soda, I beleive u get just one refill. After that you repay. The server then came and gave the gentleman his chips. No hello no smile. She went back to the bar. It wasn't until 8 min later that another server walked in the door and she came to take our food order. The gentleman got up and left. He wasnt waiting. My husband got a shrimp cocktail, my daughter got the kids rice, beans and 6 shrimp. The shrimp was not seasoned, not even with salt, just boiled. My sons got a quesadilla and I got a milanese torta. The quesadilla was oily, and my torta wasnt toasted and the bread was stiff and was most of the sandwich, the milanese was ok, not great. Then the server came to the empty table where the gentleman was, took the chips and salsa and put it back into the chip pile and the salsa back in the bowl. GROSS After we finished my husband went to pay, the register is literally on the same counter as the kitchen counter. We paid $67 for the crappy service and OK food. I have paid 80 at Olive Garden , that include never ending soup,salad and bread sticks, not to mention the Soda. I will NOT return to this plc. And I do not recommend anyone to go here either, unless you like to be ignore, ok food, and...

I had an extremely disappointing experience at Santa Fe last Friday night. I arrived around 9:30 PM and ordered some food and drinks. After my food was delivered, no one checked on my table for nearly 45 minutes. I had to get up and ask the server for assistance. She finally came over, and I was able to place another food order.

When my second order arrived, once again, no one came by to see if I needed anything else. I had to get up again to ask for limes. After bringing the limes, I asked the server if I could order another drink from the bar, but she informed me that both the kitchen and bar were closed—this was around 10:50 PM, while a live band was still playing.

To my surprise, shortly after I was told the bar and kitchen were closed, another couple walked in and was seated. They were promptly handed menus and served drinks from the bar. I observed as they were also able to order food, despite the server telling me it was not possible.

Feeling discriminated against, I stood up and expressed my dissatisfaction to the server, questioning why the other couple was being served while I was denied. Only then were drinks brought to me, but the fact remained that the couple who arrived after me was able to order both food and drinks without issue.

This experience was highly frustrating and felt discriminatory. I am requesting a full refund for my meal due to the poor service and unfair treatment I received. I hope this matter is taken seriously, and steps are taken to ensure no other patrons have to go through...

Came in a Tuesday night to celebrate my graduation. Cakes ahead to reserve a table for 10. Which when we arrived they had it ready for us. The server Saul was very helpful and friendly. He made us feel welcome. Once he took our order of drink and brought them to our table he took our order, then he got busy with another table. We didn't see him again. Anther server brought us our order out one plate at a time, mind you out dishes we on the hotline waiting and waiting. She finally decided to bring me my plate by the it was dry and not hot at all. Incomplete dish I asked her for the rest of it with an attitude she said it was coming. WELL, I guess the tortillas never grew feet and walked themselves to the table cause they NEVER arrived. It was then she offered to redue my order which by then everyone else was done eating! This use to be a good place to eat. Now I don't recommend. It at all. It gotten to expensive and the service and taste is horrible! The restrooms were nasty doors don't lock. Women's restroom door is very hard to open. The added the gratitude which I don't agree with because the service was terrible. Never did they came to offer us refills or to check up on us. WE had to call out for the service! DON'T WASTE YOUR MONEY AND TIME IN THIS PLACE! $300...