Taco Bell — Restaurant in Coalinga

I went to Tacobell today at 10:30 ordered my food and was told to wait in the front, the little rude girl working walked to my car and said is this yours? I said what’s in it? She gave me the bag and said “I don’t know look” and it wasn’t my order!! So I had ruined someone’s order! I then honked for them because the girl didn’t answer me when she walked away she ignored me ! So I went to the drive thru and the manager I’m assuming said we gave u the wrong order, they sent me to the front again for my order to be wrong again! (I had missing items) when I told them the girl who came to my car dawged me and gave me attitude she was on the phone as well with her head set! look on the camera they had a lot of people in there cars in the front I wasn’t the only customer! And my food was all wrong again! I left , the workers who worked tonight 8/18/23 they all were confused by orders and didn’t know what to do, it’s really sad when people give there customers attitude for no reason, we paid and ordered and we expect the food we get? Why get mad when we ask for our missing food? Uncalled for attitude hardly any talking no interaction, no customer service, no smile, all anger. they all need to be spoken to or get another job it’s really upsetting. They all will defend each other as well because that’s how it goes but watch your cameras in and out! It was terrible! never going bad that was sad customer service, I would also tell you there names but none of them were wearing name tags but I posted the...

I am so upset right now. My family and I just waited 1 hour in the drive-thru for our food. At first we thought they might be short on staff or really busy but when we pulled up we realized they had about 10 employees up front standing around talking and laughing. When we tried to get their attention to just ask for our money back they ignored us and continue to chit chat . Eventually a manager came and was just as useless and careless as the rest of the employees . This entire time , we did not receive one sorry or explanation for why it was taking so long . This incident was the most unprofessional , rude service that I have ever received in my entire life . I cannot even put in words how horrible this experience was. I am going to call their corporate office and make sure this establishment is being looked at closer by the franchise owner as well as corporate . They are wasting their money , time with workers like this . Nobody should have to wait longer then 20 minutes in the drive thru . Especially without any compassion for the customers . This delayed our trip an hour !! We ended up with no food in the end , I do not trust these employees or establishment anymore !!...

We stopped in for a quick bite, and only waited maybe 2 minutes before our food was ready, so very speedy if you're in a rush, but maybe that's what has led to my upsetting review. I ordered a beefy 5 layer and two bean and cheese burritos. I modified the burrito to include an extra serving of beef. So there should have been beef (×2), beans, nacho cheese, sour cream, and shredded cheese. My burrito was missing sour cream and was smaller than the bean and cheese burritos, though it was supposed to have extra beef. I brought it to their attention and was challenged immediately on what my burrito supposed to have. I had to explain the ingredients. She took it to add the sour cream, and I reminded her the beef was short, to which she responded, 'this is the scoop for the beef' in a way to excuse my accusation, though I didn't accuse. It was a fact. If you made a mistake with the sour cream, then you easily could've done the same with the beef. The workers I spoke with were clearly younger and unprofessional. They seemed to care more about a social construct than the bare minimum at work. I will not be returning, and I will inform...