Hooks Catch, with nine locations across FL, GA, and TN (and more coming through franchising), channels the later-era quick-service seafood chains of the ’70s and ’80s — think Arthur Treacher’s or H. Salt in their mall food court days — but with a fresher execution. The fish is frozen but not pre-battered, which is a clear step up from competitors relying on pre-frozen, pre-breaded seafood.
I ordered the fried jumbo shrimp dinner, which came piled high in a red tray with golden, crunchy shrimp, coated fries, and two hush puppies. The jumbo shrimp were excellent — crisp, meaty, and worth repeating — but the smaller shrimp weren’t worth the detour. Rachel had grilled catfish and regular shrimp, both seasoned with their all-purpose seafood blend, plus seasoned yellow rice and a colorful vegetable medley of broccoli, carrots, and zucchini. She liked both sides, which added balance to her plate.
Fries were frozen but had a nice crunch; hush puppies were a disappointment — smooth white corn mix, no texture or onion, far behind the excellent ones at Fish Joint just minutes away. Condiments are almost entirely packets, even the lemons, though they do make their cocktail sauce in-house.
The counter-service setup is designed for speed and takeout, and the kitchen delivers hot, cooked-to-order seafood. On our visit the dining area was partly closed for new flooring, and parking in the busy plaza was scarce, but steady foot traffic kept coming for meals to-go. In other markets, customers call out the fried okra, whole wings, and corn nuggets as sleeper hits.
Bottom line: Stick to the fried standards (and go Jumbos for shrimp) and Hooks Catch delivers a hot, fresh, nostalgic taste of the food court seafood era — quick, satisfying, and easy...
Read moreThis was my first time ordering from this restaurant and my experience was horrible, I called in my order and asked for the family meal with 6 piece catfish and 10 wings and was told this did not exist, so i ordered each item separately including one side of liver and was told it would be ready in 20 minutes. i drove 25 mins only to discover that the meal I requested was on the menu in the restaurant and asked for an adjustment in my price of the order, the employee, Daniel, looked and me and told me he never seen this item before, I asked for a manager who quickly accommodated me due to the misinformation by the employee but was then told that they had not started making the food because I had to pay before they could start which was not relayed to me when i placed the order, so now I have to wait another 30 minutes for the food to be cooked, the manager did give a discount for the inconvenience however when the food was finally ready it was missing the liver, the employee, Daniel, again looked at me and said it was not on their board as part of my order, i had to then take out my receipt and show them that i did order and pay for it. I finally get my food home, but it was totally below standard, the wings and the Liver were burned , the fries were undercooked, the only edible part of this $50 meal was the catfish, which was really good. Needless to say the Manager was great, however, Daniel could use some training on the menu and empathy. although I was given I discount for my food, more than half of it was inedible clearly not worth the $50 I spent and service was...
Read moreFirst and foremost there’s absolutely no a/c so sitting down inside was a no-no. Second of all the cashier continuously put roadblocks up for myself and my mom when all she had to do was charge us a la carte! For example, I wanted my order to reflect this: 1 pc of fried snapper, 5 pc of fried shrimp, and a side of fries. Instead the cashier says I can’t order that way and I have to have 2 or 3 pieces of the snapper. I don’t care about how the dinners are set up! Charge me a la cart if that’s the case!!!! The cashier told me no and expected me to not order at all! NO! Give me what i’m trying to pay for! Charge me a la carte! Then she wouldn’t tell me how much the small side of fries was. I’m not asking about the charge i’m asking about the quantity! Is it a handful? Two handfuls? More? Less? You don’t know?! This was our first time here and we were met with the most pathetic, unknowledgeable, slowest service ever. 1/10 My food was also placed in bags with no plate!!! Then when I asked the rude cashier for one she said my food is on plate. Oh you mean the small little sliver of CARDBOARD?! Give me a to-go box!!! Luckily the cook (Zane) had more decorum and customer service than the cashier did and he would essentially be more uncomfortable than everyone since he’s standing over a grill! The fish (red snapper) had absolutely no seasoning, the fried shrimp was nothing to write home about, and the fries were slightly overcooked. This was my first and...
Read more