Waited at the drive thru speaker for 20 minutes, because the young employees must have thought it was funny. We pulled around to the window with no other cars in drive thru in front of us, we paid for our order, Proceeded to next window, a young man told me to pull up and park and wait for our order. I Said no and I asked for my 28.00 and change back and was told they could not give me my money back even though nothing was ever handed to us. Basically that the general manager was called and it was food or nothing, and then while we stayed parked in the drive thru lane we were told by another young man that was eating a burger and smiling, while his chewed food was spewing out of his mouth that our food would be made "special" just for us and we were not getting our cash back and that we needed to pull up and park. After asking several times for the manager,only after the young men noticed that we were recording she finally came to the window. We explained that we wanted our money back and no food, but just to make it easier that we would take the food only if the manager would make the food herself . With nothing but attitude and while yelling to put our camera down, she handed the food to us but it was not made with her hands ,simply picked up and shoved out the window as she hurried to the back once more. No way on this earth will we be eating that food and we will see tomorrow what happens when everything is taken back. If the manager would have done her job and helped with the mater at the beginning the issue would have been resolved and it would not have taken 45 min. And us refusing to move until we received our money back. Either way It will be a long time before I or any of my party step back into this McDonald's in Coffeyville,KS after I return the food and get my cash...
Read moreA few weeks back I took my wife her to get some breakfast sandwiches for her before work. Amanda and a teller were working. We pull up to the windows what do you want" "anything else" "first window here's your total". A time before that a night shift manager gave me the same attitude at 1030 at night. I have thus stopped going to mcdonalds for this reason. "Respect", I do not go places or take my family somewhere as this is the way you talk to me or us. There is no reason at any time I should feel disgusted pulling into your establishment and be treated like I'm an inconvenience. I hope others read this is and know that your better than" what do you want"! You know what would be great? If I came to the drive thru window and the person on the mic says" hi, thank you for choosing mcdonalds here in Coffeyville, my name is blank how can I help you today"? Is that so hard? Is it so difficult to get a little consideration? Never will I ever go back to mcdonalds unless I am told to. It really sucks to see a years worth of bad reviews and no changes made. I think everyone could use a new job if they are so down and out of it you can't make the customer feel good about choosing your establishment. I know Amanda isn't going anywhere, so morning shift employees are garbage attitudes with the same demeanor. Like I would rather travel 30 minutes to Bartlesville for better service and treatment. I'll be reviewing them...
Read moreWell, for starters, he created one of the best known fast food restaurants everywhere, and in particular the hamburgers are very good only if it would improve certain points such as speed in serving customers and better, something to Please, it is open 24 hours a day so it is available when you need it and they have a good level of cleanliness in what is this restaurant, that is to say it has good hygiene and the place is in excellent condition. It is also very good that they give you coupons so that you save even a little money and that the corresponding discounts apply to you. The soft drinks they have are good, something I also don't like is that I think the hamburgers are a bit small they could improve the size of them, the food they make it at the moment and if you like it they can take it to your place and You don't have to wait at...
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