I usually have a wonderful time here. My cousin and I as well as other friends go on Wednesdays because we enjoy the live band. This time my night was terribly ruined after ordering wings and paying for them to be all flats and asked the owner/manager if my bleu cheese was there and she said yes,, but when my order came and I got back to my section they weren’t All flats nor was my sauce there, I walked back across the club to the bar to let her know they weren’t all flats, she used her fingers to pull open and look inside to see they weren’t and apologized and took them to get corrected. I started to walk off but something said just look to make sure it’s correct before walking back across the club, and it was correct but I asked again about my sauce, which she said again I gave it to you. I then said well is it in the box with my fries and she said yes, but if it’s not I’ll bring it. I sat there for about 10 minutes then walked back to the bar to inquire about the sauce, she said it’s coming, which another 10 minutes if not longer passed and I said maam my food is now cold because when it came from the back the wings weren’t hot, she said I told you it’s coming. I then said but maam my food is cold and she said well what do you want me to do, do you want a drink? I said no because I already bought a drink which was also watered down after 30 minutes. I then said just give me a refund, she then said I’m not giving you a refund, do you want me to replace your wings? I said yes and my fried. She then said I’m not replacing your fries I’ll replace your wings, I said maam the fries are colder than the wings, as she’s walking off I said can I talk to the manager, she yells I AM THE MANAGER! I said ok so how are you going to tell me you’re not going to replace my fries as well, she then says, I’ll go ahead and replace your whole meal, and walks off. I’m standing there flabbergasted at the way she had a very nasty attitude about having to replace my food, and a lady and man stopped me and said, don’t let anyone spoil your night, I said it’s her who has the attitude, I’ve been back and forth about 3 times. The lady says., it’s been more than that because she saw me. I then go back to my section and wait for my fresh order to come, and she brings it, and snatches the cold food off the table. I then say enough is enough and ask her for a refund because now I’m just ready to go. She tells me we don’t give refunds, and I ask can I speak to her. I explained to her that I didn’t appreciate the way she handled the situation as if I did something wrong by not wanting cold food and after waiting so long, and she proceeds to tell me I was the problem because on my very first visit to their establishment, one of their waitresses attempted to extort money from my cousin and I by saying if we sat at the table we were seated at, after being told we could sit at anywhere that didn’t have a reserved sign, that we would have to spend a minimum of $50 dollars to remain seated there. We told her it didn’t have a reserved sign, she came back about 2 more times trying to get us to move by saying we would have to spend a $50 dollar minimum or go order from the bar, and that 2 drinks would be about $50 dollars anyway. We then went and asked who we thought was just a bartender but she’s actually the manager/ owner, and she asked us who told us that and we pointed the waitress out. So I say to her, are you seriously saying I’m the problem for your attitude tonight, as well as your waitress that tried to extort money from us, she says I’m just saying if every time you come it’s a problem, i cut her off and said it’s not every time because we’ve been here about 5/6 times and I never have problems. After that I couldn’t eat my food or enjoy my drinks because she ruined my woke vibe and I could not get back into my enjoyment that I came for, because after all of that how do you then drink to feel good or eat with that bad vibe, so I told Darnell we were leaving and told him to take their drinks, he said put them on the table with no...
Read moreCommunity, specifically ladies, beware. My daughter and were so excited about last night. Haven't been out in almost a year and just wanted a release and good time. My daughter is always outside on the patio and she just let's me dance because and I truly looked forward to leaving it all on the floor. She sat outside and I went in to buy us a drink since there was no sign of bartender outside. Met sweet waitress, she took my order the register inside; however, when it was time to pay, I realized I had left my debit card the car. I asked the waitress to give me a moment to run and get my card. Keep in mind, I never received a drink, and more importantly, the bartender never submitted so bartender never started making making drinks for me. When I left the building to go to my car, I passed security right outside the door and let her know I was only going to my car to get my debit card and she smiled and I walked on. In seconds, their security person came out with super volatile energy asking where was I going. I explained that I was going to my car to get by debit card to pay for my drinks. He blocked me from moving. When I went to open the car door to prove I was only getting my card, he stood in front of me and was so aggressive, it triggered to tears. I couldn't understand such aggression for something so simple. I hadn't received a drink, so what was the crime here. How could you think I was stealing when I never received a drink. When I finally agreed go come back in to talk to the owner, he basically told me it was protocol. Total nonsense. He had a counsel of men standing alongside him to speak to me like he was in danger, as oppose to making me feel safe. Even though a but which cancels out an apology for me. I walked feeling totally deflated about this beautiful nigh I had imagined for me and my daughter. I walked a way in tears thinking about how the owner and the men that worked in his employment treated me. I have been working on healing and not always walking in my masculine energy, but look at what my brothers do. Leaving you feeling unsafe and unprotected and even transferring energy from their experiences with other people on me. Not only that, it was illegal. I never received a drink, so how are you treating like a thief. I try to support my people at every turn, but this place will never receive another cent from me. Security, your uniform is not passage to mistreat people. The security that was primarily responsible definitely needed some inner child healing. If you are totally desensitized go sit down. Train these misfits on reading the room, because if you don't, you are going to loose more than few dollars which normal in your line of business, but owner get yourself a lawyer, because you are going to end up with lawsuit. Last, my daughter witnessed the entire thing, and just imagine that your mom went to get a drink and now you see her in a parking lot be cornered and harassed like a criminal even though you never gave you one drink. I am in tears just thinking about her having to change roles with me to keep me calm. I can't tell you what to do, just want you to be able to make in...
Read moreThis use to be a great spot but we've gone just to have leave due to lack of parking. Most is roped off for vip parking which is costly. Paying that and not even being able to sit down cause every table is reserved. No table and you can't order food or hookahs it's just become hard to enjoy it here anymore and I was loyal here for years sadly. Update: We decided to try again on a Friday since we have been so fond of this place but it's just not the atmosphere it use to be. I felt weird at the door I've never been patted down like that at a club anywhere, but i guess with all the younger folks carrying maybe it's necessary I've just never experienced that as a women. The dj definitely young and slam mixes a guess a 21 and under thing , he doesn't even let but one bar of a song play then switches the music before you can even get out your seat and make it to the dance floor, only thing that's allowed to play any length is line dance songs. I was told we couldn't order a drink unless we was seated at a table, for which we'd have to pay or we'd have to go to the bar. I just was not gonna buy a drink but the hubby went and got it from the bar. The drink didn't even taste like it had any alcohol in it but it was priced good and it was cold. The parking lot was full of cones we had to wait for someone to leave to park despite seeing a ton of empty spaces with cones for pay. This use to be the place to go we had lots of memories here. Me and all my sisters use to do all our bdays and girl get togathers here and me and the hubby would come just to dance till we was tired. I miss this place but looks like it's time to find a more adult atmosphere that has the warm, fun dancing atmosphere where we can drink or sit if we need to. I truly wish this place the best hope it revives again cause we would love to start...
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