Amy's Donuts — Restaurant in Colorado Springs

Amy's Donuts was once a haven for lovers of all sorts of baked delights. From the twists, cinnamon rolls and, of course, the delicious donuts, everything they made was made freshly everyday and was sumptuous to the last bite. Now? Amy's is a laughing parody of itself.

What happened? Well, there's a new sheriff in town at Amy's and the crew is just terrible, as is the bakery itself. Menu screens no longer work. Prices have skyrocketed $0.49 per donut ($3, seriously?). Service is abysmal. And the donuts just don't taste the same.

I visited one afternoon to hopefully get a fantastic donut in their lively bakery. Not only was it completely empty but I was meet by a strange woman that didn't speak English well and acted very unprofessionally. The first thing I asked was how much the donuts cost, since the menu boards were either off or malfunctioning. When she told me they were $2.99 I almost left.

To add to the misery the restaurant was dirty and there were loads of donuts left. I understood both those points very well after I got in my car and tasted the donut I bought. It was total garbage. It was very dry, not flaky and tasted old. I was immediately disappointed. I was so disappointed it took nearly a month for me to review them.

Adding to the chaos is their most recent Health Dept. report card, which cited them for cleanliness, both in the dining room and in the kitchen. Standards have dropped significantly, which explains the decrease in quality for their food and customer service.

Overall, Amy's is a hard pass for me. At one time, I would've highly recommended them as a dessert oasis. Now, I don't look their way as I pass them on my way to my walking-distance apartment. I guess it's time to lose...

Exceptional doughnuts. Our hotel recommended them as the place to go in town. We were picking up a couple dozen (plus) as a thank you for the nurses on the hospital where my mother in law had surgery. When we walked in with two boxes and a few donut hole bags, the nursing staff actually whooped. Guess we chose the right place.

Huge variety of unique donuts without going overboard. I’ve had Voodoo’s and though they are ok, I’ve felt they were overdone with flavors. Amy’s however did them just right without overpowering you. The Orange creamsicle was awesome! Though my favorite will always be the bag of a dozen yeast raised donuts holes. Perfectly light tasting and sweet.

The one negative I had was I said we were buying at least 2 dozen variety pack plus some extras for various people. Such as a cinnamon twist for my MiL, which I asked to be put in a small bag by itself. That seemed to be a problem initially. Maybe because those bags are usually for the dozen donut holes, but getting across our needs wasn’t the easiest.

The employee was okay, but not very personable. Maybe it was a language barrier, or she was just having a rough afternoon. Did make the experience a bit less then though. Won’t stop me from going again but it did stop me from leaving a tip, which I normally do, especially on a large order like this of 2 1/2 dozen donuts, two bag of donut holes and an extra...

Superb donut place with some really good raised and cake donuts options. They have two clever options not typically found in other donut shops that we have visited:

1. Their raised, round, powdered donut is not pre-filled and the filling type is customer selectable. He was generous with the raspberry filling 😃
2. Although not advertised, they will add crushed nuts to any plain frosted donut. My wife requested peanuts, but it seemed like they were walnuts. Either way, it is a great option considering how hard it is to find nut-topped donuts these days.

I got an Almond Joy and Bananas Foster, 1 of 3 banana-themes donuts offered that night. Realizing that offering banana on a donut can be challenging, I wasn't too thrilled to discover the bananas were dehydrated pieces. Still, not bad. Also got a chocolate glazed cake donut, which is also more rare than you would think. Their cake donuts had wonderful, crispy edges.

We showed up on a Thursday evening at around 8 and were the only ones there. The man behind the counter was not very chatty, but got the job done. He seemed a little glum for someone who works in a donut shop, but I guess any job can be a drag at times. Though we had the place to ourselves, by the time we were leaving, three customer groups showed up, so it seems we caught a lull.

We are from Utah and I am really glad this place isn't closer or I would weigh a half a ton...