Chick-fil-A — Restaurant in Colorado Springs

Chick-fil-a quality has been going down for a while, but this location has failed me over the years. I don't know why I keep giving them another chance, but that ends today. I don't trust Chick-fil-a anymore with my health and safety. I'm fed up with wasting money on food that usually goes into the trash. Chick-fil-a used to be known for their quality and freshness, but everything I get is either cold or reheated until it's hard as a rock. I just got handed something so stale I couldn't bite into it. It also was cold like it had been sitting out for a long while. I know what it's like to pop a piece of breakfast sausage into the microwave and accidently heat it up too much. That's what they basically gave me. I can't even eat their chicken sandwiches anymore because it's like biting into a thin piece of rubber. Their food doesn’t even taste like real food anymore. But this location is the absolute worse when it comes to quality. Everything they hand you is inedible.

Today as I mourn the loss of my old dog, I wanted to treat myself and not have to cook. I was picturing their soft, warm biscuit sandwich. But what they handed me was hard as a rock. I tried to eat it, but spit it back out and tossed everything in the trash. It definitely looked reheated from the day before or longer. I didn’t feel safe eating it. I tried heating it up but the egg defiantly has that "reheated" old and not fresh texture, and rubbery. Doesn’t taste like real egg at all. The biscuit of their past I remember is moist and falling apart in my hands, not trying to break my teeth.

What is going on with Chick-fil-a? Did they change their breakfast too for something cheap, gross and fake? Did they really hand me days-old food? I refuse to throw away my money to a company who just doesn’t care anymore. I would stay far away from...

I made a visit to this Chikfila location to grab some lunch before going to enjoy the Airforce Academy graduation. This was right around the busiest time of the day for this location, however I got my food very quickly and was treated very politely. After about a dozen "my pleasures" and some extra Chikfila sauce I was on my way. I enjoyed my lunch and the graduation...but this meal wasn't over. As my day went on I knocked out some more errands before going home and feeling...a little off. That's when my evening took a dark twist involving projectile vomiting and erradict diarrhea. I knew my Spicy Chicken Sandwich Deluxe had betrayed me and there was nothing I could do but ride out the storm. Now here I sit, after 2 agonizing days of surprise vomit and painting the back of my toilet with liquid poo, writing this review. I will give credit where credit is due, this Chikfila location doesn't mess around when it comes to food poisoning. They left no doubt in my mind what was happening to me when the symptoms began to rear their ugly head and of course after ruining a few pairs of underwear while testing my fart confidence. So if you are looking for a good lunch and a legit way to miss a few days of work, then Chikfila at Northgate will do you no wrong. Only 4 stars because the food was awesome but this biological attack on my body is not...

This place is the worst Chick-fil-A I’ve ever been to. Colorado locations get twice as busy, yet they handle it far better. The staff was completely disorganized—cashiers were scattered everywhere, assisting with orders instead of taking them. There was a line out the door, with people huddled in groups waiting for takeout.

Multiple customers complained about missing fries, incorrect sandwiches, or completely wrong orders. Frustration escalated to the point where people were loudly expressing their frustration because orders were taking over an hour.

On top of that, the employees were rude. The younger staff members didn’t say thank you and were visibly annoyed with each other. These jobs are supposed to teach young employees valuable lessons in respect and service, but this location is doing the opposite—instilling poor values in how to treat both coworkers and customers.

They never asked for a name on my order, whether I wanted fries as part of a meal, or if I wanted to exclude anything. I ended up paying for fries we couldn’t even eat—what a waste of food. I asked for one pack of Chick-fil-A sauce and received eight. Why are we wasting food like this?

To top it all off, we were blocked in the parking lot for 20 minutes and had to drive on the grass...