I have ate here so many times it’s hard to keep track of the number but we’ll over 15 times. This used to be my favourite place in the city. Unfortunately the last two times I ordered I was not pleased with the food and today the service I received from an employee was horrible. About a month ago I ordered a few tacos and they were very dry and didn’t taste fresh but I ate them anyhow and boy did I regret eating them. 30-45 mins later I had been to the restroom 3 times and my stomach was in knots. It was not food poisoning but definitely something that upset my stomach to the point I had diarrhoea. So I took what I considered a long 1 month break and today I decided to try again and my 1st and only bite into my taco is what led me to toss the rest of my tacos. The shell was hard and difficult to bite from taco. The meat was very dry I almost choked on the dry taco. My food today was not edible and that’s not a joke. And they also forgot a few toppings that I ordered to come on the side. I paid for the toppings too! My family spent 62$ On food and we were only able to eat the Tiramisu and cheesecake ( both cakes were great). So I called El Taco Loco to see if they could possibly remake the order and a man (who would not give me his name) told me he doesn’t know what to tell me, and that he apparently made the food just like he always does. There was no way my tacos were that hard and they didn’t know. Even after asking if I could bring tacos back to show them the condition, the employee continued to tell me there was nothing wrong with my food. So I guess I paid 62$ to only eat the cakes. I will NEVER EVER order there again, and I will be sure to never recommend anyone else not only because of the food but mainly from the horrible service I received from them after being a loyal customer for so long.