McDonald's — Restaurant in Columbia Heights

I saw AfricanAmerican smoking vape inside McDonald when he walk in back room which I have no pic And manager cigs in the hand inside McDonald I had videos when he screaming at us so I have pictures . White guy who is managers here screaming at customers says “I’m going to call police “ . Other AfricanAmerican have bad attitude. I had bad experience here. One day this place might get worse and be on the news I hope McDonald fix this matters before someone gets hurt.

What happened on Oct 19, 2025 after evening .

I walked in alone and used screen to order food and I paid . And there’s no receipt so I went to employee and said excuse me but he saw me ignored and other customers called employees for me . And AfricanAmerican came over and had bad attitude and loudly said “what? “ I felt uncomfortable that time so I decided to talk with manager so i thought I feel comfortable for asking receipt, and i explained how AfricanAmerican made me uncomfortable and white guy who is manager he had an terrible attitude saying that “whatever “ and trying to walk away already and I said if I have no receipt I don’t know what is order number is . But he walked away and ignored and start yelling at me . So I called my husband from parking lot outside and he was nice and saying can I talk with you but manager already screaming and yelling at my husband saying he will call police on us and my husband who just showed up nicely never got to spoke with employees .. and African American same time telling us to leave or if you not ordering food . same time AfricanAmerican who was rude earlier he changed his attitude in good way and gave me receipts and we got food . this place is mess and employees and managers are mess . I feel like someone will get hurts in future if McDonald doesn’t fix this mess. I’m waiting for feedback from McDonald . I saw some customers taking videos of this situation I hope it’s going to Social Media so everyone can see how mess is employees and managers. Also they don’t wanna give away their name . But McDonald said they have to give away their name when customers are asking for employees name. I’ll update this post ones I get feedback from McDonald.

Also this knowledge i hope will help you . Health department. You can report a restaurant employee yelling at you by contacting the restaurant's corporate office, leaving a review on platforms like Yelp or Google or social media, or filing a complaint with a local consumer protection office or the Better Business Bureau (BBB). For corporate chains, look for their customer service contact information on their website. Also McDonald district managers but it depends on restaurants if customers ask employees for phone numbers of district manager they have to give to customers. again it depends...

Went here because we wanted to use the Playplace. We walked into the room and the air felt close, humid and gross. Tables were all very wet (just wiped down but humidity was so high it wasn't evaporating) and the floors were covered with trash. We had to Wade through trash - kick it aside to get to our seats (which have been worn through and have scratchy holes in the upholstery) . Guy at counter added fries we didn't want to our order, and didn't mention them when he read back the order to us. Didn't go back up to correct this because there was a growing line, and no one was slowing down long enough to be accessable. Women's bathroom was also filthy and out of TP. I was curious as to how scary gross the changing table was, but knew I would be livid if I looked. I finally had to learn over the counter and wave a lady over (probably window manager) told her about Playplace and bathroom. She pointed to zombie guy at the counter and said she would get him right on it. 🤨 We probably won't come back here again for a while. Not until we forget how grossed out we were. We will explore other options for...

Ordering/Dashing while Fat. I went into this location yesterday because I was dashing (door dash). There was a Black girl helping a Hispanic couple with their order. She saw me and quickly walked away not even asking them if they wanted a receipt or informing them that she was going to walk away for a moment. She left and never returned. The male kept looking back to see if his payment even went through. He ended up just sitting down. Then a man appeared so I asked him to look at the bag number for me because the bag number was facing them. Instead he told me someone else would help me. A Hispanic lady was getting an order prepared so I tried getting her attention. By the time she came to me, she acted as if she didn't know English. So I showed her my phone to get the dash order. I said thank you in Spanish. In return she said thank you in English. I'll be making sure to never order from this location let alone dash there. If you not the dasher. Why are the bags facing you anyway. If you didn't want to help customers don't apply. Or simply on your (I don't want to work...