Subway — Restaurant in Columbia Heights

I sent my boyfriend in to pickup our order and the worker behind the counter gave him attitude right off the bat. She told him there was no order under my name. He could tell she had already prepared one of the sandwiches based off the bread and told her “I’m pretty sure it’s the one you’re working on”. She rudely asked him what was in it so he specified and she proceeded to prepare the next sandwich as slow as she possibly could. Then demanded to see the order on his phone before handing him the order. Mind you he already told her I placed the order. A male coworker came by to check and see what was happening and only then did she hand him the order. She didn’t mark them despite asking her to. She had long brown hair, she was Hispanic and I came by on Tuesday before 8pm. I do not think she should be working a customer service job if she’s going to meet people with that kind of attitude. I understand we all have bad days at work. Bad days in general even. However treating people with politeness and not having a rude demeanor should be the bare minimum for everyone. Workers...

Went in for lunch. Have been going here since this was located further up the road in the shopping center. I only get 30 minutes for lunch I ordered 2 sandwiches. The person that was helping me spoke zero English. I had repeated myself many times and other sandwiches were being made before mine. I finally said never mind and the white very rude lady said bye. Like I was nothing. I have encountered her in the past and try not to have her help me. She thinks she us owner and that she is superior. She us one of the most horrible customer service person anywhere. She us rude and thinks she is above everyone else. I have been going there probably before she was born. She said the person helping me speaks no English. Well they should be there with her if that is the case because i don't speak Spanish. I know help is hard to find but the one that thinks she is manager hurts the business not helps it. Nothing will be done because no such thing as customer service anymore. I will go to East Moore lake...

I was absolutely craving my usual which is a spicy Italian with banana peppers and peppercorn ranch, I always have a hard time at other subways because they usually just throw everything on top of some bread and call it a day which really sucks but when I came to this subway on Central, I was helped by one of the nicest and sweetest people ever, I believe her name is Kye. I ordered what I usually get and she beautifully put all the toppings evenly and actually cared about me having a good sandwich which was absolutely amazing. When I took the first bite it was like the scene from ratatouille, I was in heaven and it was all thanks to Kye. I will be going here from now on in hopes Kye is working just to be able to have a great experience and a beautifully crafted subway sandwich. She...