Where to begin. My wife and I went to this subway and asked if they had eggs. The worker ( shorter, heavy set male with curly hair in a headband and airpods in ) replied with...."Yeah we got mozzarella, we got cheddar..." She asked again. "No, eggs, do you have eggs?" "Yeah we got mozzarella, we got cheddar, we got lots of cheese. What kinna cheese you want?" She started looking scared at this moment and said..."okay um...can I just have a veggie sandwich then?" "Yeah we got cheese...you want cheese ???" "No I want a vegetable sandwich" He then asked her "What's wrong with you?"
I looked directly at the worker and said very slowly "She wants vegetables....on a sandwich" "Yeah we have lots of cheese. Oh wait did you want a sandwich too?" "Yes...I'd like you're very straight forward on the menu Baja chicken sub." "Yeah ..we got cheese." Literally facepalming at this point "What's the difference between the foot long and the foot long pro?" "Yeah they're different." "How are they different." "More meat." "Which one has more meat?" "Yeah they're different." Uncertain if wed ever eat at this point. I asked very slowly. "Are they different prices?" "Yeah we have price differences." "Which one is higher priced?" "I don't understand" "Which one is more expensive than the other?" "I mean ...we have gift cards...." Finally I caved and said "When you're done making the veggie just make a foot long Baja chicken." He leaves the first sandwich unattended and begins my sandwich. "What do you want on it?" "Start by toasting it with pepper jack cheese on it." He takes the non toasted, non cheesy bread and goes straight to the veggie area and starts just piling random veggies on it without asking.
Finally the other worker intervened and finished our sandwiches correctly in about 60 seconds. The only interruption being the first worker harassing him about putting more cheese on the sandwiches.
After we sat down it finally hit me. Cheese is code for contraband...
Read moreA son of a viper works here. In all seriousness this was the worst subway experience of all time, and we've been to them in numerous states..perhaps the worst fast food experience of all time, with that being said, the sandwiches, when they actually got made by the inebriated staff, were actually half decent. I would suggest to management and corporate that they do routine drug screenings for their staff at this location, and also request that their staff know what the word "price" means and the word "egg" and the word "toasted" ... Apparently those words are difficult to comprehend and take two+ workers to understand? Not the tasks at hand, the actual words is what they did not understand.
The shorter of the two workers who was adorned with large curly hair had to ask for help understanding my husband and I's simple request of an ingredient and then went on to get angry at us. For some background I have college education in a communication related subject and my husband is a skilled worker, we do not have any speech impediments or learning delays but for some reason this worker simply did not understand the word "vegetable" and continuously repeated the word "cheese" back to us when we uttered the word "vegetable". The taller, shorter haired gentleman he recruited for help had a stunned look of terror on his face but ended up being helpful in the end.
I really hope the shorter confused man who doesn't understand what an egg is finds a place where he fits in, in this vast world of people that use big words...
Read moreI ordered a footlong online using the app. I then received an email 5 minutes before my scheduled pickup saying that my order was canceled. I walked up to the counter asking why my order was canceled and got an immediate “we never got it” response. Nobody even bothered to check what may have went wrong. I tried explaining that I ordered online using Apple Cash and that I had no other funds on me. I was presented with immediate attitude and confusion from the cashier. You could tell she didn’t want to be there. She treated me as an inconvenience and didn’t offer any solution other than “buy something else” which I physically couldn’t do, so I had no other choice...
Read more