MizzouRec — Local services in Columbia Township

Staff doesn't care about anyone. Got hurt while playing basketball, tore my ACL, they put me in a wheelchair and dumped me on the curb. I couldn't walk. The hospital was literally 2 blocks away, all downhill with sidewalks. They wouldn't push me there. They pushed me to the curb outside the Rec and said "good luck" and walked away. I hobbled to some grass and fell down. Over the next 30 minutes I managed to go half a block. Not one student offered to help me and cars raced by me. Mizzou staff in a golf cart said they were "too busy" to help me. The Mizzou Police refused to help. The officer I stopped said, "good luck buddy". Finally a woman stopped and helped me after I assured her I wasn't a serial killer(I'm not kidding). She thought a guy going 2 inches per step grimacing in pain was a potential serial killer... Welcome to Mizzou.

I reported it and nothing happened. Mizzou is not big on caring about your welfare. Obviously... Thanks for nothing. What is messed up is I still have to pay for this even though I hate it. Students are required. What a joke. Why would someone who was treated like garbage ever support this place?

What they did should be considered to be criminal. You want to talk about a complete lack of human decency? I experienced it first hand. Empathy is not something any of them had. Everyone involved should have been fired. Instead they went on thinking they did the right thing. It's just pathetic and sad.

But it's just another example of Mizzou's horrific culture. It happened at the beginning of my first semester there, my first time at the Rec. No one at Mizzou cared the least little bit. Not a single person. They just didn't want to believe it, so they didn't.

When I was in excruciating pain they had me fill out an incident report. This whole time they were telling me there was nothing they could do for me. 3 staff members looking at me like an unwanted piece of garbage. Then the leader out of the back office says, "yeah just push him to the end of the sidewalk". What a bunch of horrible people. Think of how low your standards have to be to allow and foster this type of emergency response. They all should have been fired and they deserve to be sued.

Notice in their reply they don't deny anything. There is a...

student employees might benefit from better training. my friend's little brother was playing in an intramural basketball game and we wanted to show up to support. my friend got in with his student ID, i don't have a physical ID because i'm an online student. i talked to the membership desk first, the student lead i spoke to sent me to the event entrance, which was locked. we walked around to the main entrance, and the student lead there escorted me through the gym and back to membership desk. she told me to clarify to the employees there that i just wanted to watch an intramural game, not an event (i had explained this the first time). the employee at the membership desk tried to send me back to the main entrance i had just come from. he then explained that he would get in trouble if he let me in. finally he offered to sponsor my guest pass (you need a member with you, and my friend had already went into the gym because everything was taking so long). i paid the $14. by the time i got into the gym the game was over

clearly the student employees are trained to follow policies about entry very closely. they all seemed concerned about getting in trouble for letting me in. that concern resulted in me being sent back and forth across the gym and wasting $14. maybe managers should train the student employees, or at least the student leads, to have some confidence to make their own judgment calls. if someone had used their own judgment they might've considered that letting an online mizzou student (accompanied by an in-person student/gym member) into the gym to watch an intramural basketball game would not have been a crazy thing to do? or maybe employees really are seriously punished for letting any non-members in, for any reason--if that's the case, i wish someone would've just told me "no" instead of repeatedly referring me to...

When I first started my membership, my complaints were minimal. Unfortunately, over the years I have gone from being very impressed with the facility to highly dissatisfied! The membership cost is, in my opinion, unjustifiably costly for part time students, staff, faculty, and Mizzou alum! I find it especially disheartening that alumni who are not employed by Mizzou are "forced" to pay an annual fee of 150.00. I also find the hours of operation and the numerous facility closures dissatisfying. When I worked at the Rec we did not close for home games or have over two week facility closures twice a year. We did not have "bank hours" on Saturdays. The facility was open from 9am to 8pm. I find it ludicrous that the facility caters to the schedule of students and overlook the fact that not only students utilize the facility, but working professionals utilize the facility as well. I also find it unsatisfactory that member's fees are not prorated during full facility closures! What's the purpose of the closure considering numerous machines are inoperable after...