Einstein Bros. Bagels — Restaurant in Columbia

Good bagels, but poor service. Usually bagels aren't my thing, and I would get coffee and oats or pancakes for breakfast, but bagels here are pretty good. Personally, I'd recommend the honey wheat bagel with honey almond shmear and the cinnamon raisin bagel with cream cheese or strawberry shmear. In general, though, everything is quite good, including bagel sandwiches and coffee. My only knock on this place is that some of the bagels/bagel and shmear combos are overly sweet or savory (like the cinnamon sugar with the maple shmear) and the everything bagel with anything but cream cheese is not great.

On the other side, the service is really disappointing. Sure, it is good food, but as a student who is frequently in a hurry you better take time out of your schedule to come here as they take forever to prepare the food. If they are on their game (seldom as that is), it is a...

Came to grab a bagel and coffee between classes. Waited in line for 20 min and when I got to the register I order my regular (cinnamon sugar bagel with plain cream cheese). They were out of cinnamon sugar bagels so I asked for a plain one, they were out of that too. I changed to a french toast bagel and proceeded to ask for my cold brew coffee. Cashier says they are ALSO out of cold brew coffee. Considering they’re out of a lot of a good amount of things I would love not waiting in line for 20 min just to find out they’re out of popular items. After getting my bagel I went to find a table to eat at, pulled out my bagel and there was literally a spoon full of cream cheese on it when usually they plaster the bagel with an excessive amount. Frustrating experience overrall. Keep your bagel and coffee restaruant stocked with...

Today I ordered on GrubHub at 1:40 so my bagel would hopefully be ready by the time I got out of class at 2:00 (because they are so slow). Once I walked to Einstein, my one bagel with cream cheese wasn't ready yet. I waited for about 10 minutes and asked one of the employees and they said they would get it ready for me. It took them until 2:15 to tell me they were out of the bagel I wanted. So I picked a different bagel and was told again, they would get it ready for me. I ended up leaving at 2:25, 50 minutes after my order was put in, EMPTY HANDED because I had a meeting I would be late for. I don't understand how hard it is to toast and put cream...