Subway — Restaurant in Columbia

I’m a DoorDash driver. Last night, 6/27/2025, at exactly 8:53pm, when I parked right in front of Subway to pick up the order, the worker walked up and locked the door. I knocked on the door (glass) loudly but he kept walking to the back. I tried calling the store but there was no answer.

I walked around to the back door, to knock there. The worker was sitting on a bucket, smoking and had clear plastic bottle.

The man was visibly “on something”. I asked him to please unlock the door so I could get my order, since it was only 8:55.

When I met him at the door, the smell of cigarettes was so strong on him and in the store. It was disgusting! Is this the face each customer has to see and smell when they place their order?

I asked him why he locked the door when he seen we coming, He just kept saying I don’t know, I don’t know.

My order needed drinks, when I walked in to get them, he disappeared to the back, I suppose.

Columbia Subway use to be the best but based on last nights experience, it seems to have slipped down a...

We walked in on May 18th around 12:15, we had the most unfriendly worker, cussed the entire time saying “I’m about to leave” and “I can’t keep doing this” mind you, we’re the only two customers in the building…. Another worker comes out, starts to help the girl.. as soon as the other girl who comes out to help, the original girl helping us takes her gloves off, goes to the sink where the employees wash their hands, hikes her leg up on the sink in front of us and has the biggest open wound on her knee/calf and starts patting it and touching it with paper towels. You cannot do that in food service, it was the most sickening thing we’ve seen anywhere. ONTOP of their horrible attitudes. 10/10 will probably never go...

We have been coming here for a couple of years. Staff is generally friendly, but the service has slipped. The last two trips, the lettuce has been brown. They brought out a new batch, but it was the same and they didn't seem to think it was a problem. Eat Fresh should mean more than words on a wrapper. The ice tea has been either out or close to it. At 11:15 in the morning, I would expect that to be fresh. What used to be a good choice for lunch is losing its appeal to us. Pretty much the story with a lot of fast food restaurants.

In fairness, we came back and the past couple of visits have been much better. Upping my rating based on more...