Burger King — Restaurant in Columbus

This location does not deserve 1 star but I have to warn you not to go to this location. The service was the worst I ever had in my entire life. I came to this location with my daughter after school and ordered a few burgers with just ketchup and mayo. I received the burgers and they had mustard. I informed the staff that we didn't ask for mustard. They took the Burgers back (yeah covid violation). Out of spite, they gave me two burgers they had so much mayo it was in inedible. When I explained that burger was for my child she can't eat that much mayo they told be to drive around and wait. I waited for 15 minutes and finally told them I wanted a refund. They staff became very upset. The group of about 6 girls started yelling at the window, one girl even proceeded to call me ugly in front of my child. Finally, a manager asked for my card for a refund. Nevertheless, I called corporate and I am pushing this case because this behavior is completely intolerable. The manager explained he is short staffed which is understandable, but this is unacceptable to be this unprofessional and awful. One of the girls was standing there yelling with buggers in her nose. I was just like where did they find...

I was so hungry when our phoned in order was placed I was so looking froward to it being brought home. We only live a couple of miles away and happy this Berger King was now open. It didn't take long before my husband arrived with the meals. I ordered a Whopper Jr. with fries. It came with an old chewy meat patty, TWO small pieces of lettuce the size of a fifty cent coin, ONE small 1/4 inch chip of onion. I did get a small amount of ketchup and two pickle chips. The fries were very cold. I was so disappointed and mad about my order. I thought it best to waited a few days before I listed a review. Well that didn't help. I had to watch the TV commercials showing burgers loads with veggies, sauces. and hot fresh meat patties and I remembered what I got and I felt cheated, BIG TIME. Shame on the management .How can they let such food go out looking like what I received. You know what was really sad about this. It was a two-for coupon meal and I was cheated twice with a messed up burger. I give great reviews but this got to me and felt this story...

I go to Burger King on Saturdays for breakfast. I LOVE Burger King's breakfast and it should be served all day... with that being said...the women who work there act like you are bugging them for coming...like I interrupted them from something more important...I asked for jam and she threw it in the bag...the sausage and cheese croissant sandwich is awesome and always fresh when I get it... however the same cannot be said about the tots...the food is good but the staff can do better to make the experience more pleasant...which is crazy because I know great people with great fast food/customer service who applied to work there and never got the job...I guess Burger King only hires people that no one...