Jimmy John's — Restaurant in Columbus

Normally I love this place.. I dont know if they have new workers or what. But how hard is it to get a order right.. Tonight we order 50 dollars of food. That was 5 subs 3 drinks 3 pickles and a cookie.. We get the order and my niece starts eatting her sub and then spits it out.. So I called them to let them know... And they said they will send a new one out and whated the mess up one back. Ok no big deal but I hope they threw thay away..so after I called them my mother tells me hers was all wrong but she was ok with it mad that we paid for extra stuff and didnt get. So my niece gets her new one and she eats it and she was have way threw and it started to teast funny.. She came over to me and ask me to check it.. I said well it looks like ham is on it as well. She had order a roastbeef and cheese only with lettuce tomato and cucumber no mayo or anything. I start to look at it more for her and right there between the meats was Dijon mustard. Really I said. Even AFTER I called and talk to them and told them .What do they think they are funny.. So I am really piss off.. I will be calling them again tomorrow..

update As of 7/14/17 Thank you JIMMY JOHNS CREW at the store at the Georgesville location.. You guys made things right and tonight our order was great everything made the way we like it. Everyone got to eat their food. Thank you. And Everyone was nice. Just shows that everyone has bad days and can come back from it. You made my mommy one happy mommy tonight. Thank you.. I am changing the stars from one to five because thats the service I got tonight and my mom got on the phone while talking to the owers and top dog at that store.. ❤ Thank you ❤ We will...

Went here 6/26/2025, west side of town, off Georgesville rd near Walmart. There were 2 workers. A young guy and a middle-aged man wearing glasses. The middle-aged man was taking calls and putting orders in the system wearing gloves. Then after that he took several calls on his cell phone. I gave my order to the young guy. Who wasn't working on my order. He was waiting for the older guy to get off the phone and computer. When the older guy was getting ready to make the sandwiches, he was getting ready to touch the buns. I stopped him and asked him to put new gloves on. After that, time stood still. He continued answering the phone, talking to the young guy. I finally asked if there was a problem. The younger guy laughed. I said seriously, 3 people came in after me, ordered, received their order and left. He didn't respond. I don't know what the issue was. Was the older guy upset because I asked him to put new gloves on? Who knows. We were there about 45 mins before I got my order. I get home and everyone's order is wrong. My son sent a message to Jimmy John's about what happened then told me I would receive a call back from corporate the next day. Well, it's been 2 days and no call. This was my 1st time eating Jimmy John's. What a great example for all the other Jimmy John's. I really hope they all aren't like this. I know one thing. I will never go back to this one. Honestly, I don't know if I'll ever order...

I ordered a Giant spicy Italian with a side of peppers. I got a Giant spicy Italian with no peppers at all not even the side. My friend ordered after me she wanted roasted with provolone ONLY and repeated it 3x. They toasted her bun she said no I didnt want the bread toasted then they made roast beef with cheddar NO I dont want cheddar I want roast beef and provolone only. Get home had no peppers at all and a sloppy mess on my sandwich and she had a jar of mayonnaise and lettuce she didnt want on her sandwich stopped together. There was a kid I believe training but the woman training him would no shut her mouth long enough to do anything and when u tried to tell her she cut you off like "I know" smh... I know to stick with grovecity store its sad when the quality of ur food is determined by the location and not the name. Never again will I go to this J,J's again it was a nightmare.. Needless to say that mess of sandwiches went...