We are DONE with Jennifer's Cafe! They make a mistake (or several!) EVERY single time we order carryout. Yesterday was the last straw: Salad was missing the poached chicken and had two items we didn't request, Buffalo chicken wraps barely had any chicken in them, and none of our dressings were included. When I called to say the order was wrong and missing items, they said their kitchen was closing (this was 6:40 pm on a Tuesday night). I promised them I'd be right there, and when I arrived, three cashiers along with someone from the kitchen were standing there — and just turned their backs to me and went on with their business. When I asked them why they couldn't even be bothered to apologize for the mistake, I got a very non-sorry-sounding "sorry" that might as well have been a middle finger. Wow. This is how they treat their customers? Two of my kids worked there in high school under the old owners. They would NEVER have allowed their staff to treat customers like that. We're never returning there and...
Read moreSomething is definitely different at Jennifer’s Cafe I called in my order the guy on the phone was short with me. Then when I picked up my order the same guy was at the register and was rude and condescending. This isn’t someone who likes their job. My Maurice salad was just as disappointing as the service was. I ordered extra chicken which I didn’t get and there was barely any chicken or cheese. Then the usually fabulous Maurice salad dressing was tasteless and watered down. Not to mention that they skimped on the dressing by filling the containers 2/3 of the way up. I’ve been ordering the Maurice salad for 15 years I have never had a bad experience until today. Now let’s talk about the carrot chicken soup The soup was also watered down and all I could taste was salt. Way too salty un consumable. I choose not to call since the guy answering the phone is so rude and short. A complete...
Read moreI’ve been getting the Maurice salad as a carry out for many many parties and for many years. Last night I picked up a ‘large’ to go. I asked the person at the register if she was sure this was a large because it was much smaller and weighed less than half as much as usual. She assured me it was. Got home to find 95% shredded lettuce, one tomato wedge, barely any meat and no cheese. Are there new owners? This used to be so amazing that can’t imagine messing with the ingredients!!! Then the dressing was liquid. It used to be a nice thick dressing. No one compared to Jennifer’s Cafe’s Maurice. Now, this was the worst I’ve had last night. I’ll never order that again. Are there new owners??? If it ain’t broke, don’t fix it! I’m honestly still shocked that something so good could be taken down to that level. And after reading other reviews about the card machine, it does make me wonder… is it...
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